Director Customization Technology

At YETI we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here youll have the opportunity to create exceptional meaningful work and problem solve with innovative team members by your side. Together youll help our customers get the highquality gear they need to make the most of their adventures. We are BUILT FOR THE WILD.

The Director Customization Technology will report to the Vice President Consumer Technology in Austin Texas. The Director of Customization Technology is a senior leadership role responsible for overseeing the development and implementation of cuttingedge technologies that enable the customization and personalization of YETI products services and customer experiences. This position blends expertise in technology innovation product development and customercentric strategies to ensure the company delivers highly tailored offerings that meet evolving consumer demands. The Director will lead crossfunctional teams to drive technology solutions that enhance customization capabilities integrate new technologies into existing systems and ensure seamless user experiences. This role will collaborate closely with product managers engineering teams data engineers and business leaders to deliver scalable sustainable and efficient solutions.

Responsibilities:

Strategic Leadership:

• Define and drive the vision strategy and roadmap for customization technology across all product and service offerings.
• Identify emerging trends technologies and opportunities to deliver personalized experiences at scale.
• Lead the innovation of customization technologies to ensure competitive differentiation in the marketplace.
• Collaborate with key stakeholders (e.g. product engineering marketing) to align technology solutions with business goals

Technology Management:

• Oversee the design development and deployment of customization platforms tools and infrastructure.
• Ensure technology solutions are scalable secure and capable of handling largescale personalization for diverse customer needs.
• Evaluate select and manage thirdparty vendors and technology partners that support customization initiatives

Team Management:

• Lead and manage multiple software engineering teams providing mentorship guidance and performance management.
• Foster a culture of innovation collaboration and continuous improvement within the software engineering teams.
• Set clear goals and objectives for the software engineering teams aligned with the companys mission and vision.
• Oversee hiring training and career development of engineers and developers.

CustomerCentric Focus:

• Work closely with the product and UX/UI teams to ensure technology solutions enhance the overall customer experience.
• Use datadriven insights and customer feedback to refine and optimize customization strategies.
• Implement technologies that facilitate realtime customization for end users

Performance Metrics & Reporting:

• Track and measure the success of customization technology initiatives providing regular updates and insights to senior leadership.
• Continuously evaluate the effectiveness of customization tools and platforms ensuring continuous optimization and ROI.

Project Management & :

• Lead largescale customization technology initiatives from concept through implementation and iteration.
• Manage timelines budgets and resources for all technology projects under the customization domain.
• Ensure alignment with the companys broader technological architecture and business objectives.

Qualifications and Attributes:

• Bachelors degree and at least 10 years of experience in Technology roles with extensive experience in software engineering.
• At least 6 years of people management experience managing both internal and external (contract) resources of varying seniority
• Experience with microservices architecture and containerization (e.g. Docker Kubernetes).
• Knowledge of current trends in ecommerce consumer behavior AI and machine learning Experience with data management technologies.
• Familiarity with advanced customization technologies like AIdriven personalization recommendation algorithms and automated configuration systems.
• Experience with customer relationship management (CRM) systems content management systems (CMS) and product information management (PIM) systems.
• Experience with agile development methodologies and project management
• Strong background in cybersecurity practices and securing software systems.
• Proven experience managing and scaling highperforming software engineering teams.
• Strong background in Agile software development methodologies DevOps and CI/CD pipelines.
• Demonstrated experience with software architecture system design and cloud platforms (e.g. AWS Azure Google Cloud).
• Experience with relevant technology stacks (e.g. Java Python React Cloud platforms) and customization tools.
• Excellent communication and interpersonal skills.
• Ability to think strategically and execute tactically.
• Problemsolving mindset with a focus on delivering results.

Benefits & Perks:

Click here to learn about the benefits and perks we offer at YETI.

YETI is proud to be an Equal Opportunity Employer.

Our commitment to creating a diverse equitable and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti/esg.html.

All applicants for employment will be considered without regard to an individuals race color sex gender identity gender expression religion age national origin or ancestry citizenship physical or mental disability medical condition family care status marital status sexual orientation genetic information military or veteran status or any other basis protected by federal state or local laws.

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