Office Assistant OtsPender Rocky Point
Office Assistant OtsPender Rocky Point
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Job Description
COASTAL HORIZONS CENTER INC.
JOB TITLE: OFFICE ASSISTANT OTS/ Rocky Point NC Pender
SCHEDULE: 40 hours/week
MondayFriday between 7am5pm & occasional Saturday coverage from 6:30am10:30am
SUPERVISED BY: OFFICE MANAGER
REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS:
- High School Graduate with some business courses.
- Two 2 years secretarial or clerical experience.
OR
- Equivalent combination of education and experience.
- Experience in third party medical billing.
- Ability to work a flexible schedule
GENERAL STATEMENT OF DUTIES:
- Performs a variety of secretarial and administrative support duties.
- Provides clerical and administrative support for proper maintenance of client records.
- Knowledge of all Outpatient Treatment Services (OTS) programs.
- Assisting the staff of OTS in daily procedures.
- Subject to the OSHA rules and regulations on blood borne pathogens due to the possible exposure of various body fluids.
- General knowledge of the program and related functions as needed.
ESSENTIAL DUTIES AND TASKS: APPROX OF TIME
- 50 Performs duties related to client records and provides appropriate follow up to assure compliance to policies and procedures of CHC and requirements of regulatory authorities. Maintains client records in accordance with regulatory authorities and client confidentiality.
- 30 Answer phones at the front desk provide support for Office Assistant team members check in clients respond to faxes manages electronically received documents pick up incoming mail file client related paperwork clerical work check in and review new client paperwork maintain client confidentiality by securing all client information via telephone or personal contact order supplies; Collect and post client payments; assist with 3rd party billing as assigned. Collect client fees
- 15 patient and office support schedule and reschedule appointments for therapist / counselors / providers conduct reminder calls; provides assistance to prescribers clinicians and billing staff
- 5 Performs other related duties as assigned
RECRUITMENT AND SELECTION GUIDELINES:
- General knowledge of office practice and procedures.
- Working knowledge of health information management/medical records compliance standards procedures and processes.
- Ability to communicate effectively in person and by telephone.
- Ability to operate any office machines required by the position such as computer and printer typewriter calculator and other equipment.
- Working knowledge of Microsoft Office to include Windows XP and/or 2000 MS Word Excel and Outlook.
- Ability to arrange and place records reports and files into proper sequence.
- Ability to gather and give basic information and instructions on agency programs and services based on inquiries.
- Willingness to work with clients who have special needs and interact with them professionally.
- Considerable ability to relate well to professional staff and communicate record deficiencies and compliance needs.
- Ability to establish and maintain effective working relationships.
- Working knowledge and ability to use correct grammar vocabulary and spelling.
- Working knowledge of arithmetic and its uses in general office work.
- Must be able to physically perform the basic life operational functions of stooping standing walking fingering grasping talking hearing and repetitive motions.
- Must be able to perform sedentary work exerting up to ten 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects.
- Must possess the visual acuity to prepare and analyze data and figures operate a computer and do extensive reading.
- Strong ability to plan and organize work.
- Considerable ability to maintain confidentiality of client information and records.
- Strong ability to use sound judgment in processing and working with client information and records.
SALARY: Commensurate with education and experience. Benefits available include health/medical dental life insurance paid time off programs 401 K retirement savings plan. For more information please visit our website at
Please mail fax or email your resume and cover letter to: (no phone calls please)
Coastal Horizons Center Inc.
ATTN: RECRUITMENT/HR
615 Shipyard Blvd.
Wilmington NC. 28412
Fax:
Coastal Horizons is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin disability or veteran status.
An Equal Opportunity / Affirmative Action Employer; Complying with The Immigration Reform and Control Act.
Employment Type
Full Time
