Customer Support Agent
Customer Support Agent
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Job Description
Czech speakers Customer Support Agent
Location: Sofia Bulgaria (Onsite Bulgaria Sofia)
Start Date: April and May
Are you fluent in Czech Want to work in a country with low income taxes and save more of your earnings Join us as a Customer Support Agent for experience life in Sofia vibrant city with an affordable cost of living and a dynamic lifestyle.
Why Bulgaria
Bulgaria offers one of the lowest income tax rates in Europe 10 allowing you to save more. Coupled with the affordable living costs you can enjoy a comfortable lifestyle while building your career.
Your Role:
- Provide topnotch support to Czechspeaking customers via phone email and chat.
- Address inquiries resolve issues and ensure customer satisfaction.
- Collaborate with internal teams to improve service quality.
- Stay informed about products policies and procedures.
Work Schedule:
Rotating shifts:
- Monday to Saturday:
- 10:00 AM 7:00 PM
- 1:00 PM 10:00 PM
Requirements:
- Fluent Czech (written and spoken).
- English proficiency (B2 or higher).
- Strong communication skills and a problemsolving mindset.
- Customer support experience is a plus.
Whats in it for You
- Competitive Salary:BGN/month.
- Monthly transportation/internet allowance 50 BGN).
- Bonuses for night shifts and important life events (e.g. marriage or child adoption).
- Comprehensive health and dental plans.
- Life insurance and Multisport card (cofinanced).
- Discounts on a variety of products and services.
Relocation Support:
For candidates already residing in Europe or holding an EU passport or Bulgarian residence card.
Apply now!
Employment Type
Full Time
