RCC Platforms Performance Data Scientist
RCC Platforms Performance Data Scientist
Posted on :
17-03-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 133900 - 201300
Vacancy
1 Vacancy
Posted on :
17-03-2025
Job Description
Imagine what you could do here! The people here at Apple dont just create products they build the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to industryleading environmental efforts. At Apple inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team we are responsible for Apples largest store. Our main goal is to deliver a magical personal digital experience where customers can shop buy and learn everything Apple wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store it takes extraordinary people and we are looking for someone to help us do extraordinary things.Join the Retail Customer Care Optimization team and lead the way in transforming the digital assistedshopping experience for our global customers. We are looking for a candidate who deeply understands the needs and preferences of online shoppers possesses a customercentric attitude and can translate complex information into clear actionable insights.
Description
Ready to make a significant impact in the world of digital customer engagement Join us and be a key player in operationalizing customer focused programs. Youll collaborate with crossfunctional teams to shape the RCC customer engagement strategy through quantifiable data. This dynamic role demands strong enterprise program management experience and a strategic approach to drive business growth and scalability. If you are passionate about data and thriving in a fastpaced environment this is the opportunity for you!Responsibilities: Identify emerging trends and themes in the business Build deploy and manage reporting ecosystems for realtime decision making Support the Retail Customer Care and Voice of the Customer teams with analysis and issue identification Summarize and simplify large data sets to support business strategies
Minimum Qualifications
- 7 years of programming experience for working with data including manipulation and processing (experience with SQL and Python is a big plus).
- 7 years of quantitative data analysis with the ability to evaluate complex issues in detail and uncover actionable insights.
- A Bachelors degree in Data Science Statistics Computer Science Quantitative Financeor at least 7 years of handson experience in a similar field.
Key Qualifications
Preferred Qualifications
- Handson experience working with Large Language Models (LLMs) to generate refine evaluate and analyze text data for realworld applications.
- Talent for turning unclear or ambiguous business needs into clear actionable analytics.
- Proficient in communicating findings and sharing insights with crossfunctional teams across the business.
- A creative mindset for designing innovative features and signals constantly pushing the limits of existing tools and methodologies.
- Proficiency in using data visualization tools like Tableau Power BI or similar platforms to analyze data synthesize insights and design impactful reports.
- Ability to break down complex AI concepts into simple businessfriendly terms craft compelling narratives that highlight key insights and deliver impactful presentations to key stakeholders.
- Familiarity with data engineering tools and practices including building data pipelines designing data models and developing aggregation strategies to power responsive and interactive data products.
Education & Experience
Additional Requirements
Pay & Benefits
- At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133900 and $201300 and your base pay will depend on your skills qualifications experience and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race color religion sex sexual orientation gender identity national origin disability Veteran status or other legally protected characteristics. Learn more about your EEO rights as an applicant.
Employment Type
Full Time
Key Skills
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