Solution Engineer
Solution Engineer
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$ 85000 - 115000
1 Vacancy
Job Description
At Infobip we dream big. We value creativity persistence and innovation passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006 we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75 offices on six continents Infobips platform is used by almost 80 of the population making it the largest network of its kind and the only fullstack cloud communication platform globally.
Join us on our mission to create lifechanging interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip
Our Solutions Engineer is a mediator between Infobip and customer deployers/development technical teams providing accurate technical solutions and expertise. The role takes part in activities for Infobips customers product proposals deployments connectivity & integrations implementations solution design and delivery. In order to deliver the desired business results you will collaborate with the regional teams and serve as a project manager or assist the more experienced project leads.
Youll have the opportunity to learn about Infobips products and solutions as well as our companys business processes. With your project management experience you successfully perform projectrelated tasks and consult with Product Development teams Solutions Engineers our Solution Architect and Solution Managers on assigned projects.
You know you are doing a good job when you:
Have a strong knowledge of all technical aspects of Infobips products and solutions.
Understand the customers businesses knowing exactly which of our products can help them evolve their business.
Integrate Infobip products into our clients systems (customscripted API SFTP and other solutions over CPaaS and SaaS services).
Can identify new and innovative use cases for Infobips products and solutions.
Have an excellent understanding of the business and are up to date with the latest industry trends as well as the competition.
Can build a solid relationship with our sales and technical teams so they consider you an asset and enjoy working with you.
Conduct demos Proof of Concepts (POCs) and solution integration enablement sessions for customers and summarize meetings via documentation.
Maintain the highest degree of customer satisfaction during project implementation.
Collect the technical requirements and design technical solutions and service integration plans.
Deliver detailed and accurate technical documentation.
Handle technical and security questionnaires.
Ensure that all the projects are delivered on time within scope and budget.
More about you & your qualifications:
Minimum 4 to 6 years of strong related experience that has developed your expertise in presales tech sales system integrations or similar roles.
Experience in a technical role in the Telecommunications industry / CPaaS space.
Preferred knowledge in virtualization machine learning RCS and mobile identity solutions.
Excellent communication skills (both written and verbal) to clients partners and colleagues.
You have the ability to challenge the status quo.
You have an Engineering background and passion for IT and technology.
Proactive and creative approach to attend to clients needs (even if sometimes theyre not aware of those needs).
Able to present products and ideas with ease confidence and persistence.
Project management experience is a must.
Thrives in a fastpaced and dynamic environment.
Additional Information
Why our employees choose us (and stay)
Learn as you grow Starting from an onboarding program to internal education educational resources elearning to external training we invest heavily in employee learning and development.
Awesome clients We serve and partner with a majority of leading mobile operators OTTs brands banks social networks aggregators and countless more.
Great environment Team spirit passion creativity persistence and collaboration are the drivers of our company.
Connect globally Work with Bippers teams and partners from all over the world. We put the global in globalization.
Opportunity Knocks. Often. Being a part of a growing company in a growing industry we challenge you to grow! Whether its horizontal vertical or angular we want to support the path that you want to carve.
Never a dull moment We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.
Pay & Perks Medical Dental and Vision Insurance; Basic Life Insurance; 401(k) Plan participation with company match; ShortTerm and LongTerm Disability insurance; Wellness Plan of up to $500/year prorated based on hire date; Accrual of up to twentythree 23 vacation days per year; Accrual of up to nine 9 sick days per year plus carryover of up to nine 9 sick days annually; Additional leave time for marriage relocation bereavement and other major life events; Twelve 12 weeks of paid parental leave; Participation in share ownership plan; Fourteen 14 paid holidays annually; Annual bonuses at Infobips sole discretion.
Salary Range A base salary of $USD annually (the salary of the finalist selected for this role will be based on a variety of factors including but not limited to internal equity jobrelated knowledge years of experience education and skillset). This position is also eligible for bonuses that provides an opportunity for higher earning potential.
Infobip employees are people with diverse backgrounds characteristics and experiences that share the same passion and talent that helps us achieve our mission. Thats why Infobip is committed to creating a diverse workplace and is proud to be an equalopportunity employer.
All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.
Employment Type
Full-Time
