Job Title: Window Cleaning Manager
Position Summary:
The Window Cleaning Manager is responsible for overseeing all aspects of the window cleaning operation from team leadership and training to scheduling quoting and handson cleaning. This role is ideal for someone who enjoys working outdoors leads by example and takes pride in delivering quality service to customers.
Key Responsibilities:
- Recruit hire and train new window cleaning team members
- Work alongside crews in the field setting an example in both customer service and cleaning standards
- Conduct onthejob training ensuring consistency and adherence to company processes
- Create accurate customer quotes for residential window cleaning services including onsite assessments as needed
- Schedule and assign jobs through our internal system
- Monitor team performance and ensure jobs are completed efficiently and to a high standard
- Communicate with customers before and after jobs to ensure satisfaction
- Maintain inventory of window cleaning supplies and ensure proper use and care of equipment
- Enforce safety procedures and company policies
- Identify and address operational challenges or customer concerns proactively
Qualifications:
- Previous experience in window cleaning or residential cleaning 3 years preferred)
- Prior leadership or team management experience
- Strong interpersonal and communication skills
- Ability to create estimates and work with scheduling software
- Physically fit and comfortable working on ladders and outdoors in various weather conditions
- Strong attention to detail and commitment to quality service
- Valid driver s license and reliable transportation
What We Offer:
- Competitive pay and performance bonuses
- Company vehicle and equipment provided
- Opportunities for growth and leadership development
- Supportive team environment
- Work with a company that values safety sustainability and professionalism