IT Security Analyst Tier 3

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Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterpriseclass customers including bestknown brands in the hospitality financial manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits training opportunities personal skills development and opportunities for professional advancement across the organization.

Digital Hands is comprised of innovators leading from the front fueled by a desire to achieve test new boundaries and a determination to do whatever it takes to get there first every time. Ideal candidates believe in the mission and vision of the company and have a genuine love for what they do. At Digital Hands we take ownership obsess over our promises anticipate our customers needs. and get ahead of every threat so that our customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.

Join Us as an IT Security Analyst!

At Digital Hands were dedicated to fortifying cybersecurity for organizations everywhere. Were seeking a skilled IT Security Analyst (Tier 3 to join our Security Operations Center (SOC) and take on a senior role in managing and analyzing complex security events.This is an onsite fulltime position at our Tampa Headquarters.

About You

• Youre a Problem Solver: With your extensive experience youre able to analyze complex security events and determine whether activity is normal or malicious ensuring robust protection for customers.
• Youre an Expert in Threat Research & Hunting: You understand the full incident response lifecycle and youre ready to act as the most senior threat hunting resource to handle escalated incidents and help refine security processes.
• You Thrive in HighStakes Situations: Your expertise in analyzing nuanced security threats allows you to quickly identify sophisticated attacks and discern false positives taking timely action to mitigate risk.
• Youre a Strategic Thinker: You can balance longterm security strategies with near realtime actions offering both deep analysis and swift remediation as needed.
• Youre Passionate About Process Improvement: You actively contribute to developing and refining processes rules and policies continually improving security operations and response times.
• You Mentor and Lead: You take pride in sharing your knowledge mentoring junior team members and helping shape the future of the SOC by developing training materials and career paths for the team.

Things Youll Do

• Analyze and Investigate Threats: Review system logs network traffic and data packets to identify malicious activity conducting preliminary incident response and threat analysis.
• Lead Escalations: Provide guidance and support for escalations from First Responders and Associate Analysts applying your expertise to resolve advanced security issues.
• Tune and Optimize Systems: Perform initial and ongoing tuning of customer environments starting from onboarding ensuring environments are optimized for accurate threat detection.
• Develop Security Rules and Policies: Create and implement custom rules and policies to improve security monitoring and response benefiting individual customers or the broader global customer base.
• Conduct Vulnerability Testing: Lead vulnerability testing efforts to proactively identify weaknesses and ensure customers systems remain secure against emerging threats.
• Provide Strategic Security Analysis: Offer both strategic and realtime auditing investigating and remediation of security incidents ensuring customers environments remain secure.
• Participate in Training and Knowledge Sharing: Deliver tabletop scenariobased training for customers and expand the teams collective knowledge by contributing to the internal Knowledge Base.
• Assist with Compliance Efforts: Work on securityrelated services change controls and research efforts to assist in maintaining compliance and improving security protocols.
• Mentor and Lead Teams: Mentor junior members of the SOC providing guidance on security concepts and help develop training curricula to support career development within the SOC.

What You Bring

• Education & Experience: Bachelors degree in Information Technology Cybersecurity or a related field. 5 years of experience in IT and 5 years of Cybersecurity experience ideally in an MSSP or SOC environment.
• Technical Expertise: Handson experience with web application security vulnerability management packet analysis (Wireshark) and IDS/IPS systems. Proficiency in SIEM tools such as Cyguard FortiSIEM Arcsight or QRadar.
• Advanced Security Knowledge: Solid understanding of network protocols (TCP/IP DNS DHCP) and operating systems (UNIX Linux Windows). Familiarity with network hunting and cloud computing security is a plus.
• Certifications: Relevant cybersecurity certifications such as SANS GIAC CompTIA Security CISSP or other equivalent qualifications are a plus.

If youre ready to join a dynamic team and play a crucial role in the fight against cyber threats we want to hear from you! Help shape the future of cybersecurity at Digital Hands.

Digital Hands is dedicated to a diverse and inclusive workplace and culture and proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics.

Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please contact us at .

Digital Hands participates in the U.S. Governments EVerify program to determine employment eligibility. In compliance with the federal government all hired applicants will be required to verify identity and employment eligibility upon hire. To learn more about EVerify please visit dhs/everify.

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