Employee Order Management
Employee Order Management
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Ensure timely and orderspecific fulfillment of delivery commitments through effective coordination between customers and internal departments such as production.
- Plan and schedule orders independently adhering to internal guidelines and collaborating with key interfaces (e.g. production management quality assurance controlling and logistics).
- Monitor inventory levels independently to ensure stock availability and avoid disruptions.
- Maintain effective communication with customers ensuring their requirements and expectations are addressed promptly.
- Update and maintain accurate master data in designated systems such as MES and SAP.
- Organize and oversee the provision of required services including sterilization and printing.
- Initiate necessary activity allocations including special allocations as needed.
- Manage the procurement of production materials including purchased parts and packaging materials.
- Support the processing of complaints and monitor blocked stock to address any issues efficiently.
- Conduct independent batch traceability in the event of complaints to identify and resolve issues.
- Participate in inventory control measures and audits to ensure compliance with regulations.
- Prepare for and participate in customer meetings as required by management.
Qualifications :
- Knowledge as it was imparted in the context of at least 3 years of training (technical or commercial) and through several months of training in a comparable area of responsibility.
- Extensive experience in customer service.
- Strong knowledge of commercial order processing.
- Solid understanding of order planning and tracking processes.
- Advanced computer skills particularly in MS Office applications.
- Proficiency in using ERP and MES systems.
- Independent proactive and teamoriented approach to work.
- High reliability and flexibility in handling tasks.
- Strong organizational skills with attention to detail.
- Excellent communication abilities for effective interaction with internal and external stakeholders.
- Good understanding of business processes and contexts.
- Basic knowledge of risk identification and mitigation.
- Processoriented thinking and the ability to act within broader operational frameworks.
Additional Information :
Your contact person: Gabrielle Holland
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
