Omni Specialist Account Management
Omni Specialist Account Management
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Job Description
The Critical Task you will Perform
- You will report to Manager
- Developing strategies for retention and upsell Grab products
- Foster relationships with merchants through listening and regular communication to address their needs and feedback.
- Design impactful campaigns that are relevant with the current trend and market.
- Ensure partner growth and analyze ROI and Indicators to boost business and cultivate customer loyalty.
- Maintain service and quality standards through collaboration with partners and our teams while also supporting team development for performance.
Qualifications :
What Essential Skill you will Need
- At least 3 years of experience in sales business development or account management with an ability to manage partnerships and increase revenue.
- Manage multiple responsibilities and flourish in an environment.
- Proficiency in English would be advantageous.
- A genuine interest in the F&B industry along with comfort in using a laptop and internet.
- Encouraging collaboration and inclusivity.
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
What we stand for at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
