BDC Internet Associate - Century BMW
BDC Internet Associate - Century BMW
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Salary Not Disclosed
1 Vacancy
Job Description
The Sales BDC Associate is responsible for generating sales with customers that contact the dealership via the internet and phone. The Sales BDC Associate delivers a premium customer experience by responding to customer inquiries in a prompt professional accurate and courteous manner. This highly accountable position uses lead management tools CRM software and the internet to manage inquiry flow update customer files and closely track customer interest. The sales BDC associate will be trained to understand all products and services offered will become knowledgeable of inventory as well as financing and incentive programs.
Our associates are happy to work here because:
- We boast the lowest turnover in the industry.
- We provide award winning training (Training Magazine Top 125 and Brandon Hall Awards).
- We are committed to developing and promoting within the company.
- Our benefits are extremely competitive with Medical Dental Vision HSA 401k and PTO.
- We encourage peer to peer teamwork and recognition.
- Special benefits to purchasing and leasing a car.
- Personal Automotive Concierge Service.
Qualifications :
Respond to internet inquiries with courtesy accuracy and professionalism.
Promptly and accurately enter all customer inquiry data into the CRM.
Generate services appointments.
Conduct phone surveys to assess customer preferences and quality of experience.
Effectively utilize lead management tools.
Compile all necessary reports forms and other documentation on a timely basis.
Perform other jobrelated duties as assigned.
Exhibit ethical behavior provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
Additional Information :
Its time to make the most important move of your career. From our cooperative teambased approach to our more than 1000 internal advancements each year its easy to see the difference. When you join our organization youll enjoy comprehensive training competitive compensation and unparalleled benefits. Simply put youll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
