Lead Associate - Quality - Bangalore - REF60135Q
Lead Associate - Quality - Bangalore - REF60135Q
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Job Description
Lead and manage the Transaction Quality team for banking accountsEnsure adherence to regulatory requirements and industry standards in transaction processingSupervise a team of transaction quality analysts providing guidance coaching and mentoringFoster a culture of accountability professionalism and continuous improvement within the teamDevelop and implement quality assurance policies procedures and standards for banking transactionsConduct regular audits and reviews to assess the accuracy and compliance of transaction processingEstablish key performance indicators and metrics to measure transaction quality and efficiencyMonitor team performance against set benchmarks and take corrective actions as needed
Qualifications :
Bachelors Degree
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
