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Financial Data Analyst

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Jobs by Experience drjobs

3years

Job Location drjobs

Hyderabad - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

JD for Financial Data Analyst

Job Title: Financial Data Analyst

Job Summary:

The Home Services Senior Analyst plays a key role in analyzing and optimizing home service operations. This position involves collaborating with various stakeholders to identify trends improve processes and enhance customer satisfaction. The ideal candidate will leverage data analysis to support strategic decisionmaking and drive operational efficiency in home services.

Key Responsibilities:

Conducts routine and complex analyses to support strategic decisionmaking Data Collection & Management
o Gather clean and preprocess large datasets from multiple sources (Supabase ServicePro Citi bank PCard etc..
o Ensure data accuracy completeness and integrity through validation techniques.
o Develop and maintain data pipelines and ETL (Extract Transform Load) processes.
o Work with data engineers to optimize data storage and retrieval processes.

Data Analysis & Insights Generation

o Perform exploratory data analysis (EDA) to identify trends patterns and anomalies across different appliance brands models and regions to optimize inventory and service offerings
o Use statistical techniques hypothesis testing and A/B testing to validate business assumptions. Identify common failure patterns in appliances and assess the effectiveness of repair solutions.
o Build dashboards and reports to visualize key performance indicators (KPIs).
o Develop segmentation models to categorize customers products or service orders.
o Perform root cause analysis to identify drivers of business performance.

Provides valuedriven analytics through behavioral analysis and predictive modeling:

o Apply machine learning techniques (when relevant) to solve business problems like predict peak repair demand seasons and help optimize staffing and inventory planning
o Perform time series analysis clustering causal inference and other statistical modeling techniques.

Requirements

Our mandatory requirements are as mentioned below :

Conducts routine and complex analyses to support strategic decisionmaking

Data Collection & Management

o Gather clean and preprocess large datasets from multiple sources (Supabase ServicePro Citi bank PCard etc..

o Ensure data accuracy completeness and integrity through validation techniques.

o Develop and maintain data pipelines and ETL (Extract Transform Load) processes.

o Work with data engineers to optimize data storage and retrieval processes.

Data Analysis & Insights Generation

o Perform exploratory data analysis (EDA) to identify trends patterns and anomalies across different appliance brands models and regions to optimize inventory and service offerings

o Use statistical techniques hypothesis testing and A/B testing to validate business assumptions. Identify common failure patterns in appliances and assess the effectiveness of repair solutions.

o Build dashboards and reports to visualize key performance indicators (KPIs).

o Develop segmentation models to categorize customers products or service orders.

o Perform root cause analysis to identify drivers of business performance.


Provides valuedriven analytics through behavioral analysis and predictive modeling:

o Apply machine learning techniques (when relevant) to solve business problems like predict peak repair demand seasons and help optimize staffing and inventory planning

o Perform time series analysis clustering causal inference and other statistical modeling techniques.


Develops Home Serviceswide process dashboards linked to critical customer characteristics:

o Create interactive dashboards using tools like Tableau Excel.

o Develop automated reports to track business and operational metrics such as warranty claims repair costs and profit margins per service category

o Present findings in a clear concise manner.


Performs detailed analytics on Home Services programs to ensure revenue and profit targets are met:

o Perform endtoend analytics to answer business questions. Eg. Cost benefit analysis of a Customer Order Prescreen Program Identify if techs travelling less distances daily will have an impact on Profit


Collaborates with stakeholders to generate hypotheses and determine additional data needs:

o Act as a liaison between data engineering and business teams (Field team Tech supervisors Finance Marketing team)

o Work with product managers field operations marketing sales and finance teams to align data analysis with business objectives.

o Support data governance and compliance efforts.


Coordinates large and complex initiatives to ensure timelines and goals are met:

o Working on multiple large and longterm projects simultaneously across different business areas such as Field Operations Finance and Marketing.

o Working with all the stakeholders to manage priorities and deliverables. Use Monday board to track progress and inform stakeholders.


Focuses on rootcause solutions by extracting data points for indepth analyses:

o Building reports and analytics to understand the various factors that impact Business KPIs and impact daytoday business operations.

o Working closely with stakeholders to understand their pain points questions e.g. Building a comprehensive Technician Score Card to help evaluate their performance Building a tool to track Pending Service Orders and its impact to the business.


Designs executes and analyzes tests to drive continuous improvements and effectiveness of assets:

o Suggest and implement best practices for data analysis and reporting.

o Improve efficiency by automating repetitive tasks and optimizing workflows.


Integrates business efforts to create a seamless endtoend customer experience

o Ensuring all reporting and analytics with actionable insights are communicated to stakeholders.

o Built a standardized Tableau reporting and PPT template to ensure the correct information is communicated in a structured and detailed fashion.




Technical Architect, Lead Architect, People management

Employment Type

Full Time

Company Industry

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