Application Support Engineer
Application Support Engineer
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Job Description
Position: Application Support Engineer
TrisianGlobal Consulting LLC is currently seeking a highly motivated and skilled Application Support Engineer in Tampa FL (Hybrid 3 days in the office) As an Application Support Engineer you will be responsible for providing technical support and troubleshooting assistance for applications.
This is a Contract to Hire Opportunity. NO Sponsorship available W2 Only.
Must Have Technical Skills: Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys
Platforms: Linux/Unix
Additional Skills: AWS Containers (Kubernetes/Docker) IIB Network understanding
Key Responsibilities:
- Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents
- Resolve Critical application alerts in a timely fashion including production defects providing business impact and analysis to teams handling minor improvements as needed
- Review and update knowledge articles and runbooks with application development teams to confirm information is up to date
- Collaborate with internal teams to provide answers to application issues and advance to as needed
- Validate and submit responses to requests for information from ongoing audits
- Review and Implement Disaster Recovery scripts during planned and unplanned outages providing BCM evidence as needed
- Identify and implement automation opportunities to reduce manual effort associated with application monitoring
- Partner with development teams to provide feedback into the design and development stages of applications
- Implement the preproduction/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW SF etc)
- Aligns risk and control processes into daytoday responsibilities to supervise and mitigate risk; advances appropriately
Qualifications:
- Minimum of 4 years of related experience
- Bachelors degree preferred or equivalent experience
- Key Technologies requirement: Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys
- Key Platform experience: Linux/Unix AWS
- Technologies that would be advantageous to have Containers (Kubernetes/Docker) IIB Network understanding
- Domain knowledge: Finance and Securities is preferable
- Fosters a culture where honesty and transparency are expected the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date
- Invests effort to individually coach others
- Builds collaborative teams across the organization
- Communicates openly keeping everyone across the organization informed
Must have:
- Minimum of 4 years of related experience
- Bachelors degree preferred or equivalent experience.
- Key Technologies requirement: Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys
- Key Platform experience: Linux/Unix AWS
- Technologies that would be advantageous to have Containers (Kubernetes/Docker) IIB Network understanding
- Domain knowledge: Finance and Securities is preferable
- Fosters a culture where honesty and transparency are expected.
- Knows the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date.
- Communicates openly keeping everyone across the organization informed.
If you post this job on a job board please do not use company name or salary.
Experience level: Midsenior Experience required: 5 Years Education level: Bachelors degree Job function: Information Technology Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
This role is Contract to Hire!
Job Locations: Dallas TX or Tampa FL.
Domain knowledge: Finance and Securities.
Your Primary Responsibilities:
Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents
Resolve Critical application alerts in a timely fashion including production defects providing business impact and analysis to teams handling minor improvements as needed
Review and update knowledge articles and runbooks with application development teams to confirm information is up to date
Collaborate with internal teams to provide answers to application issues and advance to as needed
Validate and submit responses to requests for information from ongoing audits
Review and Implement Disaster Recovery scripts during planned and unplanned outages providing BCM evidence as needed
Identify and implement automation opportunities to reduce manual effort associated with application monitoring
Partner with development teams to provide feedback into the design and development stages of applications
Implement the preproduction/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW SF etc)
Aligns risk and control processes into daytoday responsibilities to supervise and mitigate risk; advances appropriately
Talents Needed For Success:
Minimum of 4 years of related experience
Bachelors degree preferred or equivalent experience.
Key Technologies requirement: Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys
Key Platform experience: Linux/Unix AWS
Technologies that would be advantageous to have Containers (Kubernetes/Docker) IIB Network understanding
Domain knowledge: Finance and Securities is preferable
Fosters a culture where honesty and transparency are expected.
Knows the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date.
Invests effort to individually coach others.
Builds collaborative teams across the organization.
Communicates openly keeping everyone across the organization informed.
Employment Type
Full Time
