drjobs Telephone Operator PRN

Telephone Operator PRN

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1 Vacancy
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Job Location drjobs

Camden - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About Us

At Cooper University Health Care our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most uptodate facilities equipment technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and parttime employees a comprehensive benefits program including health dental vision life disability and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Serve as the single point of contact to internal and external customers to ensure easy and seamless access to physicians employees patients programs and services.
Handle Requests through various channels while utilizing numerous databases simultaneously.
Relay incoming outgoing and interoffice calls to or from internal and external customers in a 24/7 environment.

Manage multiple incoming phone lines; greet callers answer routine questions forward calls and take messages.

Work the hospitals system pager and announce alerts using overhead system.

Document relay and route messages.

Experience Required

2 years experience in a related role as a call center operator and/or answering service experience in a hospital large physician office or related customer service field preferred

Familiarity or experience handling Hospital Codes preferred.

Experience using an automated telephone console system preferred.

Education Requirements

HS diploma or equivalent

Special Requirements

Excellent verbal communication and interpersonal skills required.

Must possess a strong social orientation ability to multitask and handle highstress environment.

Must be detailoriented.
Knowledge of medical terminology preferred.
Computer skills required and proficiency in Microsoft Office preferred

Employment Type

Unclear

Company Industry

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