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1 Vacancy
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
Level 3 Expert: either (i) a level of education which corresponds to completed university studies of at least 4 years attested by a diploma and relevant professional experience of at least 9 years gained after the award of the diploma OR (ii) a level of education which corresponds to completed university studies of at least 3 years attested by a diploma and relevant professional experience of at least 10 years gained after the award of the diploma
9 years of experience in Network and collaboration solutions in large enterprise environments
Participation in a minimum of 5 projects involving in network design and deployment
Good knowledge of CISCO Networks
Certification: CCNP
Providing technical support for upgrades and changes to the current and new Europol Cisco infrastructure (e.g. Software Defined Networks SDN migration)
Assist with 2nd and 3rd level escalations incident troubleshooting and problem resolution
Occasional weekend/afterhours work to be performed approximately on a 46 weeks basis after Europol s prior written approval (which must be clear about the extent to which overtime is permitted)
OnCall service
Supply the installation technical support and maintenance documentation
Perform installation of the necessary network configuration maintenance and support activities in production and other environments following the organisation processes and procedures
Change and release management activities related to the secure Europol Cisco infrastructure
Full Time