drjobs Sr Product Manager Conversational Commerce

Sr Product Manager Conversational Commerce

Employer Active

1 Vacancy
The job posting is outdated and position may be filled
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Chicago, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking a seasoned Senior Product Manager (Individual Contributor) with strong product sense and a proven track record of delivering highimpact digital experiences. This role will drive our generative AI conversational commerce initiatives shaping the future of how customers engage with AIpowered ordering across drivethru mobile web kiosk and POS.

 

The ideal candidate blends technical expertise and strategic thinking with a sharp intuition for both customer and crew needs. They navigate tradeoffs between experience speed and operational efficiency with precision leveraging a deep understanding of AIdriven commerce trends to drive innovation and deliver measurable business impact. You will define build and scale seamless intuitive and highconverting conversational ordering experiences that blend cuttingedge AI with business strategy.

Key Responsibilities:

  • Product Strategy & Roadmap: Define and execute the strategy for AIdriven conversational commerce for your assigned area ensuring an intuitive and engaging customer experience while delivering measurable business impact.
  • Deep Product Sense & CustomerCentric Thinking: Develop a keen understanding of customer behaviors in digital ordering. You make datainformed yet intuitive decisions to optimize AIdriven interactions.
  • Product Development: Lead the ideation development and launch of AIpowered ordering experiences optimizing for speed accuracy and engagement.
  •  CrossFunctional Collaboration: Partner with engineering design marketing and operations to drive and adoption of AI commerce products.
  •  User Experience & Optimization: Leverage datadriven insights A/B testing and user feedback to refine conversational flows and improve conversion rates.
  • Performance & KPIs: Define and track key success metrics such as order accuracy speed user engagement and revenue impact ensuring datadriven decisionmaking.
  • Market & Competitive Analysis: Stay ahead of conversational AI trends competitive offerings and emerging platforms to identify opportunities for innovation.
  • Stakeholder Management: Engage with internal stakeholders and external partners to gather insights build relationships and drive adoption of conversational commerce solutions.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $149260 $190310 per year 
The above represents the expected salary range for this job requisition. Ultimately in determining your pay we may also consider your experience and other jobrelated factors.


Qualifications :

  • Bachelors degree in business Product Engineering or a related field. An MBA or equivalent is preferred.
  • Minimum of 8 years of experience in product management with a proven track record of successfully launching and managing digital products ideally in AIdriven digital commerce conversational AI or voice interfaces.
  • Have exceptional product senseyou instinctively understand what makes a great customer experience and can translate that into highly engaging AI interactions.
  • Deep understanding of conversational AI voice recognition technologies and the digital commerce landscape.
  • Have shipped complex AIpowered products balancing business goals customer needs and technical constraints.
  • Are highly analytical and comfortable using experimentation behavioral data and qualitative insights to inform decisions.
  • Strong leadership skills with the ability to inspire and influence highperforming product and engineering teams.
  • Excellent communication and collaboration skills capable of working effectively with crossfunctional teams and external partners.
  • Innovative thinker with the ability to identify opportunities for growth and improvement within the product and market.
  • Experience in agile development methodologies and usercentered design practices.

This role is an opportunity to shape the future of AIdriven commerce at McDonalds delivering seamless personalized and delightful experiences that redefine how customers engage with digital ordering.


Additional Information :

Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds longterm incentive plan.

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feelgood moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a casebycase basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy (including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.