DevOps Transformation Lead

DevOps Transformation Lead

Objective

The primary goal of this role is to formalize and enhance existing DevOps practices by defining and executing a transformation strategy. This initiative aims to drive organizational efficiency and streamline development and operational processes. The role is pivotal in driving DevOps evolution ensuring alignment with industry standards and fostering a culture of continuous improvement.

Organizational Context & Key Stakeholders

The role operates within the Engineering Excellence team under the Technology Office and involves collaboration with various stakeholders including:

• CTO & Director Technology Office
  
• Senior IT Stakeholders
  
• FinOps & DevOps Community
  
• Service Transition & Operations (including ITIL Testing and Part Ops practices)
  
• Soundboard of experienced DevOps practitioners and Product Owner SDA/SDLC
  
• Ops and Dev Communities (Engineering Excellence)
  

Key Deliverables

A structured iterative transformation plan with the following components:

• Comprehensive Industry Report:
  
• Best practices for DevOps in largescale enterprises
  
• Current ASIS processes practices and workflows within IT
  
• Evaluation of existing DevOps processes
  
• Documentation of improvements in processes knowledge sharing and training
  
• SWOT analysis and selection of key improvement areas
  
• Transformation strategy and roadmap
  
• Financial impact assessment (if applicable)
  
• Annual Work Plan: Milestonebased strategy
  
• Biweekly Progress Reports: Updates to the Engineering Excellence and Cloudification teams
  
• Executive Presentations: Regular briefings for IT ComDir
  
• EPIC Transformation Plan: Study costs managed under the Engineering Excellence budget
  
• DevOps Operating Model: Onboarding framework for teams adopting new DevOps methodologies
  

Scope Exclusions

The transformation initiative will not include:

• OpenPaaS as a platform
  
• Grouplevel CI/CD studies
  
• FinOps initiatives
  
• New tool acquisitions
  
• Structural organizational changes
  

Mission Overview

The DevOps Transformation Lead will foster a culture of collaboration between development and operations teams to enhance software delivery speed quality and reliability. The role involves:

• Mapping ASIS workflows across the entire application lifecycle from architectural design through provisioning deployment and decommissioning.
  
• Defining key operational metrics (e.g. performance security mean time to recovery failure rates) and implementing feedback loops for continuous improvement.
  
• Identifying intersection points between operational and engineering roles to enable true DevOps integration.
  
• Assessing gaps in current DevOps implementation and formulating mitigation strategies.
  
• Developing a DevOps value proposition emphasizing faster issue resolution in production and preproduction environments.
  
• Validating transformation proposals through stakeholder reviews.
  
• Executing a phased rollout of validated best practices.
  
• Standardizing DevOps practices across teams (e.g. middleware configuration deployment parameters).
  
• Establishing a DevOps training framework and leading the DevOps community
  

The transformation initiative will incorporate industry best practices including:

• Configuration Consistency: Standardizing middleware configurations (e.g. IIS Tomcat).
  
• Team Collaboration: Promoting a noblame culture and crossfunctional teamwork.
  
• Automation: Implementing CI/CD pipelines automated testing and Infrastructure as Code (IaC).
  
• Monitoring & Metrics: Establishing performance and security tracking across development and production.
  
• Security by Design: Integrating security considerations from the outset of development.
  
• Failure Management: Leveraging incidents for process improvement.
  
• Tool Selection: Prioritizing foundational knowledge over tooldriven decisions.
  
• SelfService Infrastructure: Promoting ondemand provisioning to enhance efficiency.
  
• Sustainable Evolution: Keeping up with DevOps tool trends while ensuring longterm viability.
  
• Integration into Existing Teams: Embedding DevOps principles within teams instead of forming isolated DevOps units.
  
• Cultural Shift: Encouraging shared responsibility rather than reliance on individual "DevOps heroes."
  
• Gradual Adoption: Implementing automation and process changes incrementally.
  
• Quality Focus: Balancing speed with robust delivery standards.
  
• Knowledge Sharing: Ensuring thorough documentation to support collaboration and continuity.