Regional Referral Specialist - Part Time Days

Central Maine Healthcare is looking for a Regional Referral Specialist to join the Central Connect team!

This is a Part Time 24hour benefits eligible position

Position Summary:

Primary liaison between physicians hospitals and other care providers who seek to refer schedule or transfer patients within CMHC affiliate and nonaffiliate hospitals and providers. Assures referrals are handled efficiently based on patient needs and severity. Work will involve clinical information intake and processing facilitation of direct communication between providers and arrangement of transfer modality and intensity. Provides switchboard support. Works collaboratively with providers and patients to ensure seamless regional shuttle services.

Education and Experience:

• High School Diploma or Equivalent Required
• EMS License Preferred
• Healthcare Experience Preferred

Essential Duties:

Collect complete and accurate patient referral data.

Collects data as requested by Receiving Physician Specialist or House Supervisor.

Updates missing data elements as the information becomes available.

Reviews patient medical records on a needtoknow basis only and maintains patient confidentiality at all times.

Schedules riders on the Shuttle

Communicates effectively with shuttle patients drivers and providers.

Verifies all data requests are appropriate with the Connect manager.

Participates in research activities as requested by the Chief Medical Officer and the Connect Program Manager.

Participates in professional development to assure competency in skills and knowledge necessary for job requirements.

Works collaboratively with the Medical Records Department and Central Registration in obtaining data insuring coding accuracy and maintaining confidentiality of patient records.

Identifies quality management issues and refers them to the Connect Program Manager.

Provides accurate and timely communication both written and verbal regarding projects data patient information and in response to internal and external customers.

Identifies when assistance is needed and demonstrates the selfconfidence to request as needed.

Demonstrates being selfdirected. Identifies program needs and searches out solutions to discuss with Connect Program Manager.

Demonstrates ability to work effectively as a multidisciplinary team member. Supports and assists team members in all activities.

Communicates in an effective and efficient manner with all coworkers patients and physicians; maintains proper civility and respectfulness in all spoken and written communications.

Maintains patient privacy.

Maintains policies and procedures established by the department.

Enhances professional growth and development through participation in educational programs current literature inservice meetings and workshops; shows responsibility for ongoing education.

Performs other related duties as assigned or requested.

Demonstrates ability to work with key constituents in acute care hospitals and the EMS network.

Acts as a consultative resource for regional referral requests.

Participates in regionwide collaborative quality improvement of the entire scope of CMMC Connect.

Facilitates cooperation between provider clerical and clinical functions of the referral process.

Ensures the appropriate transfer of medical records and data necessary for facilitation of regional referrals to CMMC.

What Its Like Working At CMH:

We are all about our team members growth and health. That why we prioritize work/life balance communitybased wellness initiatives and tuition reimbursement or student loan repayment for ALL of our team members.

CMH offers a robust benefits package that includes:

• Robust Paid Time Off (PTO) program
• Medical plan with enhanced Tier 1 benefits provided within the CMH system.
• Dental plan
• Vision plan
• Health Savings Account (HSA)
• Basic Life insurance at no cost
• Supplemental Life insurance
• Longterm disability insurance
• 401(k) or 403(b) retirement savings plans
• Tuition IO partnership for student loan repayment assistance and tuition assistance
• Family leave program for Parental Leaves
• Comprehensive Wellness Program

Living in Central Maine:

While not at work our team members enjoy the endless opportunities for entertainment that Maine has to offer. Outdoor enthusiasts can enjoy skiing boating along the coast and hiking at a state or national park. Centrally located to several popular attractions residents can embark on day trips to Boston North Conway New Hampshire and Boothbay Harbor. Maine is a wonderful place to raise a family with safe communities and great public and private schools.

About Central Maine Healthcare:

Central Maine Healthcare is an integrated healthcare delivery system serving 400000 people living in central western and Midcoast Maine. CMHs hospital facilities include Central Maine Medical Center in Lewiston Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute a regional trauma program LifeFlight of Maines southern Maine base the Central Maine Comprehensive Cancer Center and other highquality clinical services.