Sales Operations Manager
Sales Operations Manager
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Job Description
TriSMART Solar is a fullservice provider of affordable solar solutions. We believe that every home and business should have the opportunity to be powered by clean reliable and renewable solar power. Our team of experts is dedicated to delivering exceptional service and support to our customers.It is our mission to help people achieve energy independencequicklyeasily and affordably using thepower of the sun and teamwork. Its what we at TriSMART call SMART energy for SMART people
Job Overview
We are seeking a highly analytical and strategic Sales Operations Manager to drive efficiency effectiveness and overall productivity within our sales experience team. This role will focus on optimizing team processes analyzing performance data managing CRM tools and supporting revenue growth strategies. The ideal candidate has strong problemsolving skills excellent communication and a datadriven mindset to enhance sales performance.
Key Responsibilities
Sales Process & Strategy Optimization
Develop implement and optimize processes to improve operational efficiency and increase sales productivity and communication.
Identify bottlenecks in the teams cycle and provide actionable recommendations to improve conversion rates.
Work closely with leadership to develop improvement strategies improved training mechanisms and KPI reporting.
Data Analysis & Reporting
Monitor and analyze the teams data to provide insights that drive decisionmaking.
Review performance trends and provide recommendations based on data insights.
Keep an active pipeline for each dealer and conduct weekly or biweekly pipelines depending on the volume per dealer.
CRM & Sales Technology Management
Manage and optimize the CRM system ensuring accurate data entry and reporting.
Provide training and support to the teams on CRM usage and best practices in the lender portals.
Evaluate and implement new sales tools and technologies to improve efficiency.
Collaboration & Crossfunctional Support
Support the Operations team through pipeline audits.
Support the team with handing payroll and dealer escalation inquiries.
Work closely with sales leadership to report trends and areas of improvement for the dealers.
Training & Enablement
Develop and deliver training programs materials and resources.
Ensure the team is equipped with the right tools content and insights to troubleshoot lending portals efficiently.
Conduct periodic performance reviews and recommend improvements to sales methodologies.
Qualifications:
Bachelors degree in business marketing or a related field a plus
Proven experience in partner relations account management or a related role.
Strong interpersonal and communication skills both written and verbal.
Strategic thinking and the ability to align partner needs with company objectives.
Exceptional negotiation and problemsolving abilities.
Ability to work independently and collaboratively in a fastpaced environment.
Proficiency in using CRM software and partner management tools.
A track record of meeting or exceeding partnership growth targets.
Benefits:
Competitive salary and benefits package.
Health dental and vision insurance.
Retirement plan 401(k).
Paid time off (vacation holidays and sick leave).
Professional development and training opportunities.
A collaborative and environmentally conscious work environment.
Salary: Industry Competitive Salary Based on Experience
TriSMART Solar is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race color religion sex national origin age disability sexual orientation gender identity genetic information or any other legally protected status.
Required Experience:
Manager
Employment Type
Full Time
