Account Manager - 12-month FTC

Do you have an interest in Account Management If youre someone whos great at building relationships and has a resilient nature this could be an excellent development opportunity for you. Youll maintain and grow the relationship between AXA Health and our Client Relationship Customers. This is a 12 month FTC or secondment.

At AXA we work smart empowering our people to balance their time between home and the office in a way that works best for them their team and our customers. Youll work at least 40 of your week away from home moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations visiting clients or attending industry events.

What youll be doing:

• Achieve a yearly retention target through Sales Retention.
• Work within the commercial rules and budget allocation for your portfolios ensuring all data requirements are kept up to date.
• Develop relationships with our internal and external customers by providing an efficient and reliable service across all communication channels.
• Ensure all sales complaints and grumbles raised are handled monitored and recorded using the agreed complaints escalation process and systems.
• Provide a professional service to all our customers ensuring that core behaviours are in mind when dealing with complaints and they are handled within our agreed SLAs.
• Consistently evidence that you are delivering accurate and compliant information to customers.

Due to the number of applications we expect to receive for this role we reserve the right to close this advert earlier than the listed closing date to ensure were able to effectively manage interest. Therefore if youre interested in joining us at AXA please dont hesitate to apply.

We know that some candidates may be discouraged from applying if they dont meet every requirement. If youre excited by this job and the prospect of working at AXA but youre not sure you tick every box wed still encourage you to apply.

What youll bring:

• Experience within the account management field.
• Strong customer service skills with excellent phonebased communication.
• Developed time management skills with a high attention to detail and quality.
• Team player mentalilty youll work well independently and with others.
• Goal orientated organised and methodical.

As a precondition of employment for this role you must be eligible and authorised to work in the United Kingdom.

Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.

What we offer:

At AXA UK were appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of up to 26000
• Discretionary company & performancebased bonus
• Contributory pension scheme (up to 12 employer contributions)
• Life Assurance (up to 10 x annual salary)
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Gym benefits

To apply click on the apply for this job button youll then need to log in or create a profile to submit your CV. Were proud to be an Equal Opportunities Employer and dont discriminate against employees or potential employees based on protected characteristics. If you have a longterm condition or disability and require adjustments during the application or interview process were proud to offer access to the AXA Accessibility Concierge. For our support please send an email to

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Who we are:

At AXA Health we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. Were transforming our business by developing easy efficient digital experiences for our customers. Were a collective of specialists passionate about helping our members flourish whether thats individuals and families small businesses or huge corporates.