Market Manager Greece SEE

The Community You Will Join:

The Chief Business Officer organization plays a pivotal role in driving the companys growth and expansion efforts worldwide. Our teammates work on commercializing Airbnbs new and existing businesses helping Airbnb expand beyond its core offering as a place to stay. This includes recruiting and developing Airbnbs global supply of highquality stays Experiences and services and executing Airbnbs global in market strategy. With this focus on business strategy quality supply and international expansion the team is leading the way for Airbnbs continued growth and facilitation of millions more host and guest connections.

The Difference You will Make:

As a Market Manager you will be responsible for the growth of a book of business in your assigned territory GR and key countries in SEE by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnbs strong market presence in your assigned region in collaborating with other teams as the local inmarket expert. As someone who knows the Airbnb mission and values inside out you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic host relationship management. You will also be tasked with developing and refining scalable localized supply management strategies for established competitive markets and less penetrated markets aiming to secure our longterm success and growth in these regions. This role is based in London Milan or Dublin.

A Typical Day:

• Build and manage professional host account relationships within the GR & SEE territory
• Directly manage accounts to meet and exceed quarterly/annual sales goals
• Analyze data and utilize datadriven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
• Prospect and onboard new high quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
• Represent Airbnb in external meetings with Professional Hosts
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
• Hold regular optimization calls and business reviews with your clients.
• Develop strong and long lasting partnerships
• Develop deep knowledge of your assigned geographic markets and become the goto source for all information relating to local trends and market dynamics for internal and external partners
• Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner occasionally traveling to your market to provide inperson support and guidance
• Work crossfunctionally with public policy legal communication and customer support teams to ensure our longterm market success.
• Engage an entrepreneurial mindset to autonomously design develop and execute bespoke engagement initiatives for the assigned territory.
• Support host community programs in your region contributing to the growth and engagement of Airbnbs community.

Your Expertise:

• 5 years experience in account management partner support and/or sales.
• 2 years experience in hospitality/travel industry is a plus
• Fluency in Greek and English is required
• Must be willing to regularly travel to your aligned market territory. Typical expectation would be once every 12 times per quarter.
• Proven track record of being able to effectively work a leads pipeline and/or a book of business
• Proficient in using CRM software specifically in working with leads opportunities and other core objects Salesforce and Mixmax experience is a plus
• Excellent communication and presentation skills and ability to communicate effectively with clients via phone email and inperson
• Proficient quantitative skills and proven ability to interpret and apply data throughout your daytoday work
• Strong time management and prioritization skills
• Ability to work at both strategic and tactical levels with a proven track record to execute in ambiguous environments
• Ability to work within tight deadlines adjust to changes in priorities and balance shortterm needs with longterm strategic initiatives;
• Passion for Airbnb travel and the sharing economy being an Airbnb host is a plus
• Proven experience working crossfunctionally
• Charismatic selfstarter who is resourceful and selfsufficient
• The role is based from our London Milan or Dublin office (Hybrid)

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions. All qualified individuals are encouraged to apply.

Required Experience:

Manager