Full Time First Impressions/Receptionist

We are seeking an exceptional individual for a crucial role within our Miramichi Kia team. Unlike traditional Reception or Administrative Assistant roles this position focuses on providing an exceptional experience for every guest whether they interact with us in person over the phone or online.

Miramichi Kia is part of Shift Auto Group Atlantic Canadas fastest growing Auto Group! Shift Auto Group consists of Volvo Cars New Brunswick Fredericton Kia Fredericton Mitsubishi Grand Falls Hyundai Miramichi Kia 5 ReCar locations St Croix Auto Velocity Auto Body and 10 Wonder Auto locations across New Brunswick and Nova Scotia.

Shift Auto Group is a familyowned business that has grown from 12 team members and one location in 2015 to 22 locations and close to 300 staff members today!

Key Responsibilities

• Delivering exceptional experiences to all guests regardless of how they connect with us.
• Serving as the first point of contact for all incoming telephone calls.
• Managing all dealership keys according to established key management policies and conducting regular key audits.
• Accurately tracking guest traffic data using our Customer Relationship Management (CRM) system.
• Overseeing branch administrative tasks including managing gas purchase orders and organizing files and documentation.
• Maintaining the cleanliness and appearance of the dealership to meet our high standards.
• Managing Dealer Plate signout and conducting weekly audits.
• Maintaining a professional appearance.
• Overseeing replenishing and ordering supplies for the coffee bar.
• Performing other administrative and support duties as directed by the Manager.

Essential Requirements

• Exceptional organizational skills.
• Honesty and reliability.
• Strong proficiency in Microsoft Office software (Word Excel Outlook) and Google Docs.
• An outstanding personality and a genuine desire to make people feel valued.
• Previous office and/or customer service experience is preferred.

Does this speak to YOU! Apply with us today!