DescriptionJob Description:
Our Chief Administrative Office (CAO) is comprised of multiple global functions that support JPMorganChases businesses in 60 countries including Finance & Business Management (F&BM) Global Real Estate Global Security Document & Business Solutions Global Supplier Services CAO Strategic Initiatives Corporate Aviation Corporate Insurance Amenity Services Firmwide Business Resiliency and Firmwide Business Workforce Strategy. CAO colleagues around the world are helping the company work better faster cheaper and safer. We protect and support employees by providing a multitude of critical services across the firms global operations.
As a Control Manager (Associate) in the Chief Administrative Office you will be responsible for supporting the Global Real Estate (GRE) risk and control environment coverage including issue identification escalation remediation and validation; reporting metrics and root cause analysis; and partnering with Operational Risk Compliance and Audit. You will support the function with managing and reporting on the operational risk environment. The team partners with business and operations executives control teams risk/compliance audit technology corporate sectors and other lines of businesses in the identification and mitigation of operational risk.
Job Responsibilities:
- Continuously monitor and assess the operational risk and control environment.
- Administer endtoend issue/action plans focusing on identifying root causes and developing strategies to address recurring themes and trends.
- Collaborate with key stakeholders to evaluate the business risk and control environment identifying significant gaps and weaknesses and implementing solutions to mitigate control breaks.
- Design controlrelated activities in partnership with Business Executives including measuring effectiveness providing control implementation support and performing control evaluations based on defined triggers.
- Follow up with accountable business and functional stakeholders within Global Real Estate to ensure control issues (regulatory audit compliance identified and business/selfidentified) are effectively resolved.
- Support the Control Manager VP in managing regional and global initiatives.
- Engage with control colleagues across the firm business operations management legal compliance risk audit regulators and technology control functions.
Required qualifications capabilities and skills:
- Bachelors degree with 1 years of experience in financial services focusing on controls audit quality assurance risk management or compliance.
- Strong organizational and time management skills with the ability to handle multiple priorities concurrently.
- Demonstrated ability to understand processes and associated risks to inform control design.
- Effective communication skills both written and verbal with the ability to engage with various levels of management.
- Analytical skills with the ability to synthesize data and draw appropriate conclusions.
- Ability to build and maintain partnerships across business units.
- Interpersonal and relationshipbuilding skills with a collaborative approach.
- Ability to work autonomously adapt to shifting priorities and manage competing priorities in a fastpaced environment.
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint Visio).
Preferred qualifications capabilities and skills:
- Experience with process innovation design and digital technology initiatives.
- Project management experience particularly in managing crossfunctional initiatives.
- Ability to visualize and present complex messages to stakeholders and executives.
- Familiarity with control and risk management concepts with the ability to design create and evaluate a Control & Operational Risk Evaluation in collaboration with business partners.
- Existing knowledge of regulations surrounding the Global Real Estate line of business Experience with data visualization tools such as Tableau or Alteryx.
Required Experience:
Exec