Customer Retention Coordinator
Customer Retention Coordinator
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Job Description
Job Description
Customer retention is key to success for our client within the ecommerce sector and they are looking for a coordinator to join the ecommerce team playing a crucial role in customer relationships and satisfaction.
This role is ideal for a graduate with experience of email campaigns and comfortable in developing and monitoring customer accounts.
You will identify areas of risk and put in place the strategies for customer loyalty alongside the ecommerce managers and buying teams.
Key Responsibilties:
- Work with different teams to help develop solutions for customer loyalty
- Implement strategies and initiatives for campaigns loyalty programs and email campaigns
- Use the data to identify risks and draw insights
- Work to continuously improve the companys retention practices
Key Skills:
- You will have a keen eye for data driven insights and be analytical in your approach
- Experience using CRM systems a benefit
- Experience of implementing campaigns
- Comfortable in a fast based consumer environment
- Experience or degree education in business marketing customer service ecommerce or similar
This role is based onsite in Derby five 5 days a week and has a salary of up to 27000.
This is a great opportunity for development and growth as youll be working closely with senior management on a daily basis.
If interested then please apply today!
For more information about this role please apply or email Rob Lang on who will be able to provide more details on the opportunity.
Many thanks Premier Group
Required Experience:
IC
Employment Type
Full-Time
