Job Summary
The Small Business Development Center SBDC located in Denton provides counseling training and information to small businesses. The SBDC is a cooperative effort funded through the U.S. Small Business Administration and North Central Texas College. Continuation of SBDC services is contingent upon the receipt of adequate annual funding. The Administrative Specialist provides and maintains all aspects of the SBDC office included by not limited to client calls and files monthly and quarterly financial reports and inventory of office supplies and equipment. Create collateral materials to promote training events as well as advertise the services of the SBDC . Maintain files of all grant and office documents. Audit all files continuously for accuracy and completeness. Responsibilities and Duties: Enters client information into the Customer Relation Management system and checks all entries for correctness. Creates client files with required paperwork. Uploads all required paperwork into Neoserra Prepares quarterly and annual financial reports for NTSBDC Region office to receive federal and state payments under the SBDC / NCTC contract Creates and coordinates the preparation and printing of written materials including press releases seminar handouts flyers brochures as well as any other promotional materials. Coordinates training sessions distribute training schedules via social media and Constant Contact emails to clients receive registrations and provide general assistance to the Director Maintain SBDC website and social media with uptodate information and announcements Produces periodic reports on client counseling and training activities as required by the Center Director NTSBDC and the SBA including monthly and quarterly electronic uploads of data to the Dallas Region office Prepares newsletters by gathering information writing copy editing and preparing for publication. Other duties as assigned. Responsibilities and duties may change based on the needs of the department and the institution.
Required Experience
Three 3 years of clerical or related experience. One 1 year of customer service experience.
Required Experience:
Senior IC