Product Manager Digital Experience Monitoring
Product Manager Digital Experience Monitoring
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations:Hybrid Austin
About the Role
Cloudflare helps build the future of the Internet. We started Cloudflare to solve one of the largest challenges facing any organization: how do you keep your websites APIs services and infrastructure safe from attack without compromising on performance or reliability Our customers relied on legacy painful hardware to solve this challenge. They wanted a scalable service that would work around the world.
To deliver that we built one of the worlds largest networks. Today our network spans more than 250 cities worldwide and is within milliseconds of nearly everyone connected to the Internet. We have built the capacity to stand up to nationstate scale cyberattacks and a threat intelligence system powered by the immense amount of Internet traffic that we see.
In the last five years Cloudflare has built the next phase of our product journey Cloudflare Zero Trust on top of that network to solve another challenge: ensuring the people and teams within an organization can access the tools they need to do their jobs and are safe from data loss and threats.
What youll do
You will be the Product Manager for Digital Experience Monitoring owning user application and network performance monitoring for all Cloudflare Zero Trust deployments. You will take this product from 0 to 1 by leading all efforts related to experience monitoring directly supporting engineering design sales and support.
In this role you will shape the product working closely with the development team and other functions across Cloudflare to listen to customer problems and devise solutions that solve them.
You will work to ensure that users are able to answer any questions about their global performance and availability directly from our dashboard. You will work to ensure the user experience is inclusive and accessible to all. You will solve problems that have wide impact and significance shaping the future of security on the Internet.
We operate with small teams of highly motivated and experienced engineers and product professionals. You will need a baseline understanding of networking or be highly motivated to learn in these areas. A suitable candidate will have an exceptional understanding of what it takes to build and ship software at scale customer management or product and a deep desire to learn each and every day.
Responsibilities
- Help contribute to crafting Cloudflares vision for the future of the Internet
- Define the product learn from customer usage iterate and improve
- Contribute to the Cloudflare Zero Trust vision and product strategy all up
- Work with customerfacing teams during and after sales cycles
- Communicate with peers leadership and customers
- Organize and triage features and issues
- Manage a product roadmap and its translation to revenue
- Make decisions and own outcomes
- Work alongside an engineering team to execute on the product vision
Examples of desirable skills knowledge and experience:
- 47 years of experience in product management software engineering or management consulting working alongside engineering design and sales
- 47 years of experience working in data science data analysis or with large data sets translating business insights into creative and engaging outputs
- Demonstrated ability to lead drive consensus and deliver in an organization with multiple stakeholders
- Ability to to support customers in all phases: presales proof of concept and post sales deployments
- Exceptional empathy curiosity attention to detail and problem solving abilities
- Excellent written and verbal communication skills
Bonus Points if you also have:
- An eye for design and relentless desire to translate users needs into intuitive designs
- A knack for taking complex data sets and distilling them into a cohesive narrative
- Handson experience with commandline tools used for interacting with APIs debugging and testing (e.g. curl dig etc.
- Working knowledge of how the Internet works at network layers 3 through 7
- A solid understanding of API design & documentation
- Pricing strategy and revenue forecasting experience
- MBA with BS/MS in computer science
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflares equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- Ondemand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs including parental pregnancy health medical and bereavement leave
What Makes Cloudflare Special
Were not just a highly ambitious largescale technology company. Were a highly ambitious largescale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver. This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released. Heres the deal we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via email at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
IC
Employment Type
Full Time
