Bicycle Mechanic / Production Technician
Position Overview
We are seeking a skilled and enthusiastic Bicycle Mechanic / Production Technician to join our team. In this role you will be responsible for assembling maintaining and repairing bicycles to the highest standards. Your expertise and attention to detail will ensure our customers enjoy a smooth safe and enjoyable ride.
About Us
Sycamore Cycles is more than just a bike shop; we are a community dedicated to enhancing lives and improving the planet through the power of cycling. We offer premium hightech products and exceptional service all driven by a passion for bikes and a commitment to our customers.
Key Responsibilities
- Assembly: Assemble new bicycles to manufacturer specifications and Sycamore Cycles standards.
- Maintenance and Repair: Perform routine maintenance diagnostics and repairs on a wide range of bicycles ensuring they meet safety and performance standards.
- Customer Service: Interact with customers to diagnose issues explain repairs and provide advice on bike maintenance and care.
- Quality Control: Conduct thorough inspections and test rides to guarantee all bikes leaving the shop are in perfect working order.
- Inventory Management: Assist with tracking and managing inventory of parts and tools ensuring the workshop is wellstocked and organized.
- Team Collaboration: Work closely with sales staff to ensure a seamless customer experience from bike purchase to postsale service.
Requirements
Qualifications
- Technical Skills: Proven experience as a bicycle mechanic with a strong understanding of bike components assembly maintenance and repair.
- Attention to Detail: High level of precision and accuracy in all work ensuring the safety and satisfaction of our customers.
- CustomerCentric: Excellent communication skills and a friendly approachable demeanor when interacting with customers.
- ProblemSolving: Ability to diagnose and resolve mechanical issues efficiently and effectively.
- Team Player: Collaborative attitude with the ability to work well with colleagues in a fastpaced environment.
- Flexibility: Willingness to work weekends holidays and occasional evenings as needed.
Benefits
Benefits of Joining the Sycamore Cycles Team
- EmployerSponsored Healthcare: Your health is our priority. Enjoy comprehensive healthcare coverage to keep you and your family well.
- Paid Time Off: Balance work and life with generous paid time off giving you the chance to recharge and spend time with loved ones.
- Paid Training: We invest in your growth. Receive paid training to enhance your skills and advance your career in the bike industry.
- Employee Purchase Programs: Passionate about cycling Take advantage of significant discounts on the latest bikes and gear through our employee purchase programs.
- Employee Growth Plan: Your career development matters to us. Our structured growth plan provides continuous support and opportunities to help you achieve your professional goals.
- Profit Sharing Plan: When Sycamore Cycles thrives so do you. Our profitsharing plan rewards your hard work and dedication allowing you to share in the success you help create.
Excellent communication and interpersonal skills Strong sales and negotiation abilities Ability to provide exceptional customer service and build lasting relationships Knowledge of cycling products and trends is a plus Ability to work in a fast-paced retail environment Strong organizational and multitasking skills Proficiency with point-of-sale systems and basic computer applications Ability to work flexible hours, including weekends and holidays