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Position Title: Planning Manager
Reports To: Office Operations Manager
Konecranes is seeking an individual with exceptional leadership and customer service skills to join our team as a Planning Manager. In this role you will be overseeing service delivery of the district. You will be the direct manager of the Service Schedule Coordinators Technical Service Coordinators and the logistics team within the district. If you are a dynamic and resourceful individual come start your journey with Konecranes!
Principal Responsibilities:
Lead the districts service coordinating organization ensuring safe operations premier customer satisfaction and profitable growth.
Directly manage recruit and onboard subordinates
Establish training and development plans for direct reports
Ensure all direct reports understand their responsibilities necessary procedures and goals
Manage the workload of direct reports. Coordinate with other Schedule Managers to labor load when necessary.
Oversee all rework warranty install and commissioning service requests within the district
Conduct WIP reviews with Coordinators and update local and district management when necessary
Review any significant low performing service requests perform root cause analysis and implement actions to prevent the issues from reoccurring in the future
Assist in the shaping of the new coordination organization: implement best practices bring problems or issues to the attention of upper management.
Proactively communicate with local and district management to improve operational efficiency
Give feedback to local management on quality of inputs by field operatives into Siebel
Follow and assist in the enforcement of all safety rules and procedures including those established by the customer.
Other duties as assigned.
Qualifications :
EDUCATION: Bachelors degree preferred prior equivalent experience and training will be considered.
EXPERIENCE: Must be customeroriented have welldeveloped interpersonal communication organizational and PC skills and be able to prioritize tasks. Comfortable in an industrial environment. Willing to take on new and challenging tasks. Willingness to work overtime or additional hours as needed.
OTHER REQUIREMENTS: Must have a take charge attitude be decisive and possess a high level of responsibility. Must be comfortable in a fast pace growthoriented environment.
*KCN
Additional Information :
What we offer:
Benefits: Medical Plan Dental Vision 401k plan with a match from day one profit sharing identity theft protection accident insurance travel insurance and so much more!
Vacation: 2 weeks of vacation per year (prorated for the first year depending on start date). 512 years of service 3 weeks. 13 years of service 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Prorated the first year after 90 days of service
Holidays: 10 paid holidays per year
Konecranes moves what matters. Konecranes is a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Remote Work :
No
Employment Type :
Fulltime
Full-time