Telecare District Manager
Telecare District Manager
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Salary Not Disclosed
1 Vacancy
Job Description
He aha te tranga About the role:
Are you a natural leader who thrives on coaching and developing teams As a Telecare District Manager youll play a key role in delivering highquality Telecare products and services across Canterbury. Youll ensure smooth operations consistent service and great customer experiences.
Your main responsibilities will include:
- Inspiring and coaching Telecare Field Representatives to achieve their goals and drive business growth.
- Overseeing and improving Telecare products including troubleshooting technical issues.
- Stepping in when needed to support the team in the Field Representative role.
- Working closely with the wider Telecare Team to maintain a seamless customer experience.
- Partnering with Health Care Relationship Managers to create positive outcomes for customers.
- Delivering topnotch customer service handling any concerns with professionalism and care.
This is a permanent fulltime position Monday to Friday 8:30 am 5:00 pm). Youll also be part of the District Manager oncall roster (approximately once every eight weekends with an oncall allowance).
The Telecare Field Representatives are predominantly based throughout Canterbury with one each being based in Hokitika and Westport so travel is required to ensure infield training and coaching as well as our infrequent leadership hui which are held anywhere in the motu.
Qualifications :
Ko wai koe About you:
- Were looking for someone who brings:
- Proven leadership experience in managing developing and motivating a team.
- Strong stakeholder engagement skills with a customercentric approach.
- Excellent verbal and written communication.
- Ability to plan prioritise and manage operational activities effectively.
- Strong problemsolving and decisionmaking skills to ensure service excellence.
- Full NZ driver licence.
If this sounds like your kind of challenge wed love to hear from you!
Additional Information :
Me phea te tuku tono How to apply
Click Im interested before applications close on Sunday 30 March.
We will be completing inperson interviews in Christchurch during the weeks of Monday 7 to Friday 18 April. Please advise in your cover letter or in the message to hiring team box whether you are available during this time.
For further information please contact Gemma Bardsley on 0800 ST JOHN for a confidential discussion.
At Hato Hone St John we embrace diversity welcoming everyone to bring their authentic selves to work. We value unique perspectives fostering inclusivity to better serve our communities and were committed to creating a workplace where everyone belongs.
E phiritia nei e mtou te whnau o Hato Hone St John ng rereketanga o ia tngata ki te haramai. E whinatia e mtou i ng whakaaro rereke kia mahi pai i roto i ng hpori katoa. Ko ta mtou nei haepapa kia hangaia ttahi huru mwai m ttou kia mahi haumaru ai.
If you need accommodations for accessibility please reach out to the recruiter listed for equitable participation in our recruitment process
Research shows that women and people from underrepresented groups are less likely to apply for roles when their experience doesnt match the job description perfectly. If youre excited and think you have what it takes we want to hear from you! Even if your experience doesnt align 100. Please apply or contact the recruitment advisor listed on the advertisement for a krero.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
