- Hire train and oversee the Catering and Conference Services team including performance reviews coaching and leadership development.
- Provide strategic oversight of CCS team to ensure targets are being achieved
- Book plan organize and manage details for Event bookings (e.g. event space menus setup etc..
- Solicit negotiate and coordinate social/local catering and wedding opportunities.
- Develop strong relationships with local and national event and wedding planners.
- Focus on of all aspects of event planning including coordination from the signing of a contract forward VIP needs amenities resumes and rooming lists.
- Participate in negotiating all functions spaces rates and all related requirements.
- Outreach and Sales planning to achieve and uncover new business opportunities; with a focus on the luxury social market
- Focuses on revenuegenerating activity and maximizes selling time maximizing account yield opportunities and sales effectiveness.
- Manage highprofile events to include but is not limited to weddings community events galas etc.
- Sell detail and upsell the event with the guest including; verification and modification of space requirements audiovisual times equipment menus themes/decorations etc. Prepare the appropriate resumes and paperwork to ensure quality service.
- Manage function details and related activities to ensure the event requirements are satisfied. Anticipate and handle guest complaints and/or problems to ensure quality product delivery customer satisfaction and repeat business.
- Oversees all billing details for all events to include processing of deposits credit card authorizations and coordination with accounting.
- Attends all meetings and performs as a team leader for all hotel department staff participating in the event delivery process.
- Develop customer profiles and maintain an effective trace system including trace dates and references resulting in superior account service and increased revenues.
- Improve the hotel Catering and Event products through; (a) participate in the development of new sales tools and systems (b) participate in the analysis of the strengths and weaknesses of our competitions product and (c) analysis understanding and satisfaction of our customers needs.
- Monitor and control individual guest event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product.
- Close out all events to include pickup in the sales system (Delphi) and commission owed including processing with accounting.
Qualifications :
- Proficient in Delphi and Opera
- Minimum five years experience working in a high volume hospitality environment
- Experience selling and booking highend social events
- Experience creating BEOs planning events and working in a supervisory role
- Experience working with clients vendors and staff to ensure a seamless experience
- Interface with all staff to troubleshoot and refine areas that need improvement
- Must be able to search for data or information in computer files generate standard reports input or edit information and/or enter data into spreadsheets or programs developed by others and design and/or program spreadsheets or custom reports
Benefits Package
The comprehensive benefit package for this position includes paid time off sick and safe time Medical Dental and Vision healthcare plans 401(k) plans with employer contribution Health and Flexible Spending Account programs Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.
Benefits package may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.
Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is April 12th 2025. However this position is often required yearround and its probable that it will be reposted in the future
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Auberge Resorts Aspen Inc is an Equal Opportunity Employer M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Auberge Resorts Aspen Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Fulltime