Assistant Manager - Banquet
Assistant Manager - Banquet
Posted on :
12-03-2025
Employer Active
1 Vacancy
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Job Description
- Ensure correct grooming standards are followed at all times
- Responsible for the smooth operation of the outlet
- Follow up on all financials LQA Forbes and TrustYou targets
- Is aware of the daily monthly and yearly financial targets
- Actively and actively contributes towards the achievement of financial targets
- All issues and negative guest feedback need to be properly reported on Glitch system
- Following up on opening and closing checklists of banquets
- Maintains the HACCP & FIFO standards as required by the regional governing body
- Handle financial procedures according to guidelines set by the finance department
- Responsible for linking all facets of service cuisine and entertainment
- Assume the responsibility of daily operations
- Handles security incidents guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor
- Assist daily briefings for all staff prior to commencement of shift
- Should be creative confident and prepared to think outside of the box
- Following the personal development plan set by the direct supervisor
- Ensure the operational inventory is always accounted for and in immaculate condition
- Ensure the outlet is maintained at the highest levels
- Create opportunities for upselling products
- Develop the direct team to strive for excellence
- Inspires heartists to create a flow of new and improved ideas
- Follow Hotel Evacuation Policy in case of an Emergency
- Ensure awareness and delivers the optimum levels of service and guest satisfaction
- Establish and maintain effective communication across all divisions
- Lead by example through a passionate hands on approach
- Assist with collecting information for the monthly P&L review
Qualifications :
- 23 years experience as a leader preferably in a fast paced luxury property
- Excellent knowledge in Food & Beverage including bar operations.
- Computer literacy an added advantage and previous use and mastery of point of sale system required
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Service focused personality with strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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