We are seeking a passionate and resultsoriented CRM Executive to lead CRM initiatives primarily across the Slovenian and Croatian markets. Your role will focus on crafting executing and analyzing CRM campaigns tailored for the players ensuring seamless communication and elevated player engagement.
Tasks
- Plan implement and optimize targeted CRM campaigns to boost player retention and engagement.
- Leverage leading gambling CRM tools to manage campaigns personalize experiences and track performance metrics.
- Analyze customer behavior and campaign outcomes to uncover actionable insights and improve strategies.
- Work crossfunctionally with marketing product and support teams to ensure consistent player communication and experience.
- Identify marketspecific trends and implement creative strategies to meet player preferences and expectations.
Requirements
- Nativelevel fluency in English (written and spoken) as well as professional level of English essential for this position
- Minimum 1 year CRM experience in the gambling industry operating in the Uk market ideally.
- Expertise with gamblingfocused CRM systems such as Optimove Salesforce Marketing Cloud or similar tools.
- Strong analytical capabilities for evaluating campaign performance and deriving insights.
- Excellent organizational and communication skills with the ability to juggle multiple priorities in a fastpaced environment.
- A collaborative mindset and the ability to work effectively in both team settings and independently.
Benefits
- Competitive Salary
- Quarterly bonus of up to 30 of their salary after 3 months of employment
- Health Insurance
- Learning and development opportunities interesting challenging tasks;
- Company fitness corner in the office for employees;
- Opportunity to develop language skills and partial compensation for the cost of language classes;
- Birthday celebration present;
- Time for proper rest and 24 working days of Annual Vacation;
- Breakfasts and lunches in the office (partially paid by the company).
- Coffee fruits and snacks available as well