Technical Claims Lead
Technical Claims Lead
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4-5years
75000 - 75000
1 Vacancy
Job Description
Job Overview:
This individual will manage various claim processes transitioning between clients and departments to provide account support as needed. As a licensed adjuster this individual must possess comprehensive knowledge of the endtoend claims process for multiple clients and be capable of providing assistance at any stage of the claims lifecycle.
Responsibilities:
- CrossDepartment Support: Assisting different teams as needed providing insights and support based on your expertise.
- Utilizing Technology: Using tools including but not limited to Xactimate Symbility. Salesforce Claims Connect Snapsheet and filetrac complete claim processes as needed.
- Communication: Engaging with clients adjusters and team members to ensure clear communication and effective collaboration.
- Create Estimates: Use field reporting photographs scope notes and aerial reports to develop estimates according to client guidelines.
- Estimate revisions: Revise estimates as needed per directives from clients desk adjusters or management.
- Supplement Settlements: Review evaluate and negotiate supplement requests to ensure compliance with client guidelines and local code mandates. Provide guidance to in house staff as well as clients based on your expertise.
- QA Review: Ensure all documentation estimates and photographs are accurate based on provided guidelines and recommended scope of repair before submission to client.
- Queue Management: Effectively manage your work queue to meet deadlines.
- Vender Performance: Report any concerns regarding thirdparty vendors to management.
QualificationsPreferred Experience
5 Years of increasing property claims experience including writing estimates in both Xactimate and Symbility.
Experience working for an insurance carrier independent adjusting or thirdparty administrator is preferred.
- Demonstrated effective verbal and written communication ability.
- Effective customer service organization critical thinking conflict management and teamwork skills.
- Demonstrated selfmotivation with the ability to plan organize and complete tasks independently without close supervision.
- Experience reviewing and negotiating settlements with contractors.
- Individual must maintain and active license in the following states *****
- Experience with Salesforce Snapsheet Claims Connect and Filetrac is preferred.
Xactimate estimating, Property, insurance
Employment Type
Full Time
