Collections Analyst 12 month FTC
Collections Analyst 12 month FTC
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Job Description
This role is primarily responsible for effectively resolving delinquent client accounts for Visa. Visa is looking for a Collections Analyst with the ability and willingness to learn and assist with revenue operations processes primarily the collections and balance resolution processes but will be involved in other processes as well. This position requires the ability to learn quickly and work independently in a fastpaced entrepreneurial environment as well as strong analytical and problemsolving skills. The ideal candidate must be able to work with external clients and internal partners.
This is a hybrid position based in London. Expectation is 3 days in our Paddington office.
This is a 12 month fixed term contract position with the possibility of it becoming permanent.
Qualifications :
- Bachelors degree preferred and or two or more years of experience in the Financial Services Payments or information services industry
- Strong collections experience preferred
- Strong customer support experience and attitude
- Strong analytical and problem solving skills required
- Must be comfortable working with a heavy volume of data
- Detail oriented self starter with proven ability to work independently and in a cross functional environment with minimal supervision
- Ability to perform under pressure with tight deadlines and accustomed to a fast paced and often ambiguous environment to drive results
- Ability to contribute new ideas and solutions for current processes and to address business challenges
- Strong organizational and project management skills Abilities to plan organize and adapt within a multi tasking environment requiring simultaneous management of multiple issues and projects
- Self motivated and be willing to utilize and learn new technology to solve problems
- Strong skills in MS Excel. Knowledge of databases helpful
- Proficient with MS Word and Power Point
- Excellent written and verbal communication skills.
- A firm understanding of the Payments industry is a plus but not required
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
