Lending Communications Specialist

Get to Know the Team:

• With a vision to become the best mobile financial services platform for SEA people: to live earn and play Grab Financial Group (GFG) is one of the largest and fastestgrowing fintech players in the region. As part of GFG Grab Lending enabled with a pursuit for excellence we aim to deliver the smoothest financial services across payments lending insurance and investments in the region.
• Everyone has equal opportunities to access Payments and Financial services. In GFG we empower the people of Southeast Asia from consumers and drivers to everyday entrepreneurs by promoting financial inclusion for the underserved.
• As the Super Simple Super App of Financial Services GFG enables commerce through Payments Services empowers through Lending protects through Insurance and grows through Wealth Management.
• We work fast push the boundaries try new things and sometimes they dont work so we embrace failure and lifelong learning.

Get to Know the Role

Within Grabs Lending team the communication associate oversees the endtoend process for lending products related communication to our drivers. We are looking for someone to join us as Lending Communication Associate. If you believe you have what it takes then wed love to hear from you.

You will report to the Manager Lending Operations and working onsite in Petaling Jaya.

Qualifications :

The Critical Tasks You Will Perform:

• Create strategize plan and accomplish the digital communications includes marketing content strategy and campaigns with collaboration with multiple departments
• Collaborate with multiple partners to create ideas to increase awareness in Lending products
• Work with multiple partners (ie. Legal Business development Marketing team etc) to review the communication content and ensuring all necessary approvals are in place before building the communication
• Measure analyse and report important metrics and insight to the relevant partners on the effectiveness of the communications / content / strategies and campaign performance
• Identify the challenges and create communication strategy and action plan
• Mentor role to contractor staff to ensure smooth operations and the quality of deliverables
• Monitor the marketing budget and communication schedule
• Work with Lending operations to oversee the development of new product enhancement for marketing and communication
• Identify gaps in existing content and recommend new ideas and topics to target all stages of the sales funnel

What Essential Skills You Will Need

• At least 3 years of experience in digital marketing communications/any communication space and copywriting/content writing experience
• Knowledge and practical experience in Adobe Photoshop Wordpress and HTML
• Advance knowledge in Excel (can perform complex functions)
• Creative mindset and be able to design impactful infographic content
• Flexibility to respond swiftly to content needs or changes
• Experience with sales funnel customer journey and experience.

Additional Information :

Life at Grab

We care about your wellbeing at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Fulltime