Associate Grab Merchant Centre
Associate Grab Merchant Centre
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Job Description
Get to know the team:
As part of the Singapore Operations team the Grab Merchant team looks at how we can engage our Merchants and help partner them in growing their business on Grab.
Get to know the role:
You will be responsible for driving increased engagement with the merchants as measured by the increase in merchants visiting the centre and participating in our various initiatives.
You will report to the Lead of Grab Merchant Centre and reports onsite in Singapore office.
The daytoday activities:
- Deliver excellent customer service to Merchants that come in through the Grab Merchant Centre and provide recommendations according to their requirements
- Organise and deliver workshop sessions & events that educates Merchants on Grabs offerings and drives adoption of them
- Partner with crossfunctional teams to develop and drive initiatives to grow the GMC
- Provide datadriven recommendations to Merchants based on indepth analysis of Merchants business performance on Grab
- Structure OneGrab partnerships with unmanaged Merchants including working with Marketing Product and Business teams to ensure the success of the partnership
- Identify ways to improve internal GMC processes to enhance operational efficiency
Qualifications :
- Bachelor (or above) degree in Business/ Management or equivalent
- You have at least 1 year of experience in account management sales business development partnerships or equivalent role
- Strong presentation skills to effectively deliver workshop sessions & events
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
