Associate Investor Services
Associate Investor Services
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Job Description
Responsibilities:
- The Investor Services Officer masters all aspects of the investor services process
- related to AIF and its fund structures as serviced by IQEQ. The officer should perform
- such work with minimum supervision or coaching. The officer communicates
- independently with clients and investors on routine operational matters and is able to
- resolve issues that have no immediate impact on client relationship.
Tasks
Responsible for the entire transfer agency work process and all related investors activities except the review. The officer is expected to master all aspects of this part of the value chain.
Communicate with clients and investors on a day to day basis concerning ongoing work.
Responsible for AML/KYC policy of the Fund and ensures its compliance all the time.
Ensure investor details required for FATCA/CRS are complete and reporting is completed in line with Revenue requirements and as per agreed deadline.
Handle trade orders settlement subscription documents and capital calls.
Handle the Subscription process and ensure that subscriptions are correctly reported to new investors. Responsible for processing the redemption of shares.
Handle issue of capital call notices distribution notices account statements and investor queries.
Work on transfer of shares and sending dividend notice to investors.
Collect analyse and place the investors instructions received.
Ensure Customer Due Diligence Documents are available on Investors in whose name a corporate action is being carried out.
Ensure necessary approval is obtained for Omnibus Accounts PEPs and REPs.
Ensure proper handing over to Company Secretarial team for compliance monitoring on an ongoing basis.
Provide updated Register of Investors to the Accounting/Company Secretarial team promptly following corporate action.
Apply diligence attention to details and respect of deadlines.
Prepare as appropriate and send the daily/monthly/adhoc Fund Reporting (Statement of Account/Investors Report).
Provide accurate information to the Accounting/Company Secretarial team on Investors information.
Update planning information (submit to Reporting Line).
Flag client issues before they become a complaint.
Investors Reporting (AIF)
Ensure protections of information assets of IQEQ India and to abide by the ISMS in
place at IQEQ India.
Key competencies for position and level
Customer focus
Communicates effectively
Plans and aligns
Interpersonal savvy
Action orientated
Key behaviours we expect to see
In addition to demonstrating our Group Values (Authentic Bold and Collaborative)
the role holder will be expected to demonstrate the following:
Accuracy
Attention to detail
Collaboration
Organisation
Proactivity
Relationship building
Taking ownership
Qualifications :
Education / professional qualifications
- Primarily a Postgraduate with a degree in Law or other professional qualifications like CS Inter CS etc.
Background experience
- Minimum 2 years of experience in a similar Fund Administration role 3
Technical
- An advanced knowledge of Laws and Regulations regarding AIF
Computer / program knowledge
- Advanced level of capability of the MS Office suite Word & Excel
- A working knowledge of Investor Onboarding process/Tool
Company product and market knowledge
- Basic accounting
Languages
- Fluent in English
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
