Application Support Engineer - Tampa
Application Support Engineer - Tampa
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Application Support Engineer Tampa
Tampa or Coppell Hybrid
Must be a US Citizen or Green Card holder.
Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents
Resolve Critical application alerts in a timely fashion including production defects providing business impact and analysis to teams handling minor improvements as needed
Review and update knowledge articles and runbooks with application development teams to confirm information is up to date
Collaborate with internal teams to provide answers to application issues and advance to as needed
Validate and submit responses to requests for information from ongoing audits
Review and Implement Disaster Recovery scripts during planned and unplanned outages providing BCM evidence as needed
Identify and implement automation opportunities to reduce manual effort associated with application monitoring
Partner with development teams to provide feedback into the design and development stages of applications
Implement the preproduction/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW SF etc)
Aligns risk and control processes into daytoday responsibilities to supervise and mitigate risk; advances appropriately
Talents Needed For Success:
Minimum of 4 years of related experience
Bachelors degree preferred or equivalent experience.
Key Technologies requirement: Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys
Key Platform experience: Linux/Unix AWS
Technologies that would be advantageous to have Containers (Kubernetes/Docker) IIB Network understanding
Domain knowledge: Finance and Securities is preferable
Fosters a culture where honesty and transparency are expected.
Knows the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date.
Invests effort to individually coach others.
Builds collaborative teams across the organization.
Communicates openly keeping everyone across the organization informed.
Required Knowledge Skills and Abilities: (Companies ATS Questions):
1. Do you have a minimum of 4 years of related experience
2. Do you have a Bachelors degree preferred or equivalent experience.
3. Do you have experience with Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys
4. Do you have experience with Linux/Unix AWS
5. Do you have experience with (Kubernetes/Docker) IIB Network understanding
6. Do you have experience with Finance and Securities is preferable
7. Do you know the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date.
8. Must be a US Citizen or Green Card holder.
Employment Type
Full Time
