Ensuring that customer payments are received within the agreed payment terms.
Chasing overdue payments in line with the company s debt recovery procedure.
Building relationships with customers. Accurate recordkeeping using bespoke software.
Making contact with customers via telephone or email to discuss disputed invoices and to negotiate with them until a full settlement is received.
Errorfree allocation of incoming funds with outstanding invoices.
Ensure debt is followed (tracked) on a regular basis.
Recovery of advance payments and maintaining their records.
MIS reporting on a monthly basis.
Escalation of cases where debt is not recovered or requires management intervention.
Reconciliation of debtors accounts and funds kept on account.
Follow and resolve old cases under liquidation and with debt collection agencies.
Credit checking new customers as and when required.
Requirements
Able to work autonomously but also part of a multicultural team.
Demonstrate good attention to detail and ability to work to a high degree of accuracy. Demonstrate an extremely positive and proactive approach to work and the ability to work under pressure multitask and adhere to strict deadlines.
Good Computer Skills Advanced Excel desirable.
Excellent written and spoken business English is essential.
Able to work autonomously but also part of a multicultural team. Demonstrate good attention to detail and ability to work to a high degree of accuracy. Demonstrate an extremely positive and proactive approach to work and the ability to work under pressure, multi-task and adhere to strict deadlines. Good Computer Skills - Advanced Excel desirable. Excellent written and spoken business English is essential.
Education
Degree