Purpose
Independently checks executes solve (where appropriate) and creates tickets (problem ticket change management ticket incident delivery order (DO) in order to maintain service to customers according to given quality KPIs and internal processes (INM CHM PRM DOM). Is familiar with DevOps and Agile methods. Performs operational tasks as well as basic development tasks on Cloud environment.
WHAT WILL YOU DO
- Overview and understanding cloud platforms.
- Administration of cloud based technologies.
- Installation and deployment of new features for OS as well as Data&Analytics and AI (BigData) Apps and/or environments.
- Work on basis of DevOps model less focus on process and more on content.
- Development according to Agile methodology SCRUM.
- Cooperation in the field of implementation and testing of the developed solution.
- Creation of technical documentation.
- Creative approach within complex solution and technology used.
- Active participation on research & development projects.
- Investigate and analyze the root cause of incidents and initiate corrective actions.
- Conformity with the internal work instructions and process guidelines within DTAG.
- Follow the defined escalation standards in case of deviations.
- Investigate the root cause of incidents and initiate actions to improve or correct the situation.
- Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
- Participation on oncall duties independent solving and troubleshooting of incidents and errors within defined expertise.
- Coordinates the use of internal technical support and vendor support to ensure troubleshooting maintenance and an efficient enduser support.
- Train and participate on education of other employees.
- Perform team specific nontechnical tasks such as quality/ process/ reporting to support daily operation.
- Create change and delete user accounts.
Qualifications :
YOU WILL SUCCEED IF YOU:
have IT Technical Skills:
- Linux server Administration Intermediate (Linux certification a benefit)
- Cloud Networking Beginner
- Backup and storage Beginner
- Experience with Data&Analytics and AI (BigData) applications (Cloudera Kafka MapR or other Hadoop based solutions) Beginner
Other criteria or requirements:
- Agile methodology
- DevOps overview
- Communicative
- Finance and Controlling processes / O2C Order to cash basic
- P2P Procure to pay basic
- Financial terminology basic
- English Upper intermediate (B2
Additional Information :
Benefits
We believe in balance between work and personal life. An attractive and extensive worklife balance portfolio guarantees lasting motivation for employees and thus a better quality of life promotes physical and mental wellbeing and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work career growth private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
- Financial benefits
- Benefits with focus on learning and development
- Benefits with focus on health and sport
- Benefits with focus on family and work life balance
- Other benefits
For more information about our benefits click to Benefits
Salary
Final salary is negotiable.
We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1050 /brutto.
Additional information
* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.
Remote Work :
No
Employment Type :
Fulltime