Senior Customer Engineer - Server Focused Perm - Sandton Onsite
Senior Customer Engineer - Server Focused Perm - Sandton Onsite
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1 Vacancy
Job Description
Our client an IT Technology Services Provider based in Sandton a Senior IT Customer Engineer (Server Focused)
Our client is looking for an innovative Senior Customer Engineer with a strong focus on Servers to join their team. This role involves assisting engineers with various tasks like design construction equipment installation system configuration maintenance developing preventative maintenance plans and providing customer support. You should also be able to troubleshoot systems identify problems and write up reports..
POSITION: Permanent
EXPERIENCE: 36 Years related working experience
COMMENCEMENT: ASAP
QUALIFICATIONS/EXPERIENCE
-
Grade 12 Certificate
- CompTIA A and N
- CCNA/CCNP
- MCITP/MCSE on Windows Server 2012
- Microsoft 365 Administration
- (Advantageous) Microsoft Azure Certification
- (Advantageous) Vendor Certifications (HPE DELL LENOVO IBM etc)
ESSENTIAL SKILLS
- 36 years minimal IT experience
- 2 years minimal experience in an enterprise server environment with administration and problem resolution of Windows Server
- 2 years minimum experience in virtualised workloads (VMWare / HyperV)
- Extensive knowledge of Desktops Laptops printers Network Copiers
- Extensive knowledge of Microsoft 365 Suite (Licensing Products Services)
- Extensive Knowledge of Windows 10 & 11 Operating Systems
- Knowledge of Redundancy Strategies (RAID HA Failover MPIO)
- Knowledge of Hyper Visors (VMWARE HyperV Azure)
- Knowledge of Windows Server 2012 Operating Systems
- Knowledge of Active Directory DNS DHCP RDS Roles and including functions within the roles
- Knowledge of Installation and Configuration of Exchange / SQL Server
- Knowledge of Basic Scripting Tasks for Large Scale Deployments
- Knowledge of LAN / WAN Solutions
- Knowledge of Networking (VLAN Routing Switching)
- Knowledge of ITIL processes and experience adhering to them in a production environment
- Knowledge of Remote Monitoring Systems
- Fluent inAfrikaans & English
ADVANTAGEOUS SKILLS
- Knowledge of SAN Storage Management
- Knowledge of Public Services (DNS Public IPs Subnetting)
- Knowledge of Firewall Management (ACL Zones NAT)
- Knowledge of Installation and Maintenance of Proxy Servers
ROLE: (not limited to)
- Provide 1st 2nd and 3rd line support (email phone and remote assistance).
- Troubleshoot hardware/software issues including desktops laptops and peripherals.
- Administer Windows Server Active Directory DNS DHCP and Microsoft 365.
- Manage virtualized environments (VMware HyperV) and perform system audits.
- Lead infrastructure and network improvements ensuring backup and recovery strategies.
- Collaborate with team members and clients to resolve complex technical issues.
- Maintain documentation for systems software and network configurations.
-
Valid drivers license and own reliable transport
- The candidate must maintain a professional and polished appearance when visiting clients
- This position requires working overtime when required
- The incumbent is required to be available for standby support when scheduled.
- Clear credit record
- Clear criminal record
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iSanqa is your trusted Level 2 BEE recruitment partner dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff temporary resources and efficient contract management and billing facilitation iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience we are committed to evolving our practices to ensure ongoing excellence.
Employment Type
Full Time
