Superannuation Analyst
Superannuation Analyst
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Job Description
Provide technical support to our Operations and Finance service delivery teams where specialist support and knowledge is required to solve problems and improve service delivery.
Provide analysis and remediation support for incidents focussing on ways to improve our solutions to eliminate recurrence of incidents and reduce future risk.
Provide technical support for complex calculations to support complaint and incident resolution.
Support our service delivery processes and business rules.
Support the implementation component of changes through documentation of change management requirements procedures and subsequent training requirements both internally and externally.
Support clients through triaging escalations and challenges which impact their ability to service their members.
Contribute to discovery operational forums to identify opportunities to improve existing solutions which drive increased quality reduced risk and operational efficiency through creation of capacity
Support Product and Technology team to understand business requirements and prioritise opportunities into Product Council increments.
Additional Information :
Why youll love working at GROW
- ME Days Take an additional 3 days of leave off per year for wellness!
- Birthday Leave Take an extra day off per year on your birthday!
- Community give back days organised by us!
- Learning & Development Budget up to $500 per year to use on your own development!
- Hybrid Work Arrangement We have a true hybrid arrangement!
- Exciting Discounts Think movie tickets gift cards & even electronics
Looking for a job can be stressful and we dont want you agonising over the wording of your cover letter so dont include one. Just make sure your CV is wellwritten and detailed enough so we can get a better idea of the type of person you are. Even if you dont meet every single requirement but you feel inspired to join our mission we encourage you to send in your application. You never know you could be the perfect person to join our team!
We are a 2024 Circle Back Initiative Employer we commit to respond to every applicant
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
