Job Description
We are seeking a Client Account Representative to manage and maintain client accounts while ensuring a high level of service and satisfaction. The ideal candidate will be responsible for handling client inquiries resolving issues and building longterm relationships that contribute to business growth.
Responsibilities
- Manage and maintain client accounts ensuring satisfaction and retention.
- Serve as the primary point of contact for client inquiries and concerns.
- Develop tailored solutions to meet client needs and improve service.
- Collaborate with internal teams to ensure seamless service delivery.
- Maintain accurate records of client interactions and account updates.
- Identify opportunities for account growth and upselling.
- Assist in resolving any issues in a timely and professional manner.
Qualifications :
Skills & Qualifications
- Bachelors degree in Business Communications or a related field preferred.
- Proven experience in client relations account management or customer service.
- Strong communication and problemsolving skills.
- Ability to manage multiple accounts and prioritize tasks effectively.
- Detailoriented with excellent organizational skills.
- Proficiency in Microsoft Office and CRM software.
Additional Information :
Benefits
- Competitive salary based on experience.
- Opportunities for career growth and professional development.
- Supportive and dynamic work environment.
- Comprehensive training and ongoing mentorship.
If you are a motivated professional looking for a rewarding career in client account management we encourage you to apply today.
Remote Work :
No
Employment Type :
Fulltime