Summary
Reporting to the PD Manager the Assistant Manager People Development will assist the PD Manager to oversee the PD opportunities across the hotel driving a learning & talent development culture and ensuring the delivery of operational performance through an integrated and innovative strategy.
Responsibilities
Key Responsibilities:
The Assistant Manager People Development is responsible for driving a continuous learning culture ensuring that learning is available supported prioritized and executed and enabling organizational learning to be achieved through robust processes for identifying sharing and embedding knowledge.
- Collaborates with hotel leaders (Department Heads Talent & Culture Team) to identify and understand learning needs creating a bestinclass learning approach that balances hotel needs.
- Assists with the development and implementation of training strategies ensuring the company culture is provided with a high level of learning support.
- Ensure that global brand and culture initiatives are embedded within the hotel.
- Deliver a highquality learning solution to business units across the hotel.
- Support the hotel with integrating and administering INES (PeopleHub) as a core learning resource.
- Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies thought leadership practices and trends.
- Certifies hotel trainers & facilitators and PD teams to deliver various programs.
- Assisting the PD Manager to manage the programs with agreed budget select and manage an external consultant or manage the deployment of an internal consultant.
- Coach and develop the capability within the hotel team; provide direction and inspiration for high standards of excellence.
- Ensure alignment with the global learning and development ethos around codesign of new programs and enhancement of existing programs.
- Tailor the learning content of global programs to suit the needs of the hotel (including language translations).
- Conduct onthejob training and task breakdown training.
Qualifications :
Abilities/Key Competencies/Skills
Alongside these key competencies the incumbent of the role will be required to demonstrate the fundamentals of the companys service culture to be responsive respectful and deliver a great experience.
Leading Myself
- Positive Orientation.
- Operational Decision Making.
- SelfDevelopment & Management.
Leading Others
- Developing an Empowered Team.
- Leading an Engaged and Diverse Team.
- Communication.
Leading the Business
- Advocating Guest Passion.
- Business Planning and Analysis.
- Business Improvement and Change.
Experience/Qualifications/Certificates/Education
- Bachelor degree in a relevant field of work or an equivalent combination of education and workrelated experience.
- Proven experience in L&D roles within the hospitality industry.
- Proven progressive workrelated experience in managing and directing the development and delivery of learning or organization development programs in a multiunit organization.
- Highly developed oral and written communication skills.
- Demonstrated proficiency in designing and delivering effective learning programs to multicultural multilevel audiences.
- Broad understanding of people strategy including the drivers of organization effectiveness.
- Strong organizational skills; ability to project manage and execute.
- Ability to develop and design new and unique content.
- Multicultural awareness and ability to work with people from diverse cultures.
- Demonstrated teamwork communication including the ability to coach and deliver feedback in a constructive manner.
- Excellent communication interpersonal and team leadership skills.
- Strong management skills with the ability to prioritize and manage multiple tasks simultaneously.
- Flexibility to adapt to a dynamic and fastpaced environment.
- Must be a highly capable user of Microsoft Office programs including Excel Word PowerPoint and Outlook.
- Native Arabic speaker and fluency in verbal and written English is essential.
- Prior experience in preopening is a plus.
Remote Work :
No
Employment Type :
Fulltime