High Level Job description
Active Directory Engineer responsible for Active Directory L3 support for multiple customers with Global Footprint in a shared Delivery Model. The Engineer will be responsible for providing 24x7 rotational remote support from one of the Global Delivery Center based out of India.
Experience
- At least 79 years of relevant industry experience in AD and Supporting Technologies
- Operational outsourcing experience
- Global Customer remote management experience.
Skills
- Team player: Ability and willingness to motivate and support others
- Excellent customer handling and presentation skills.
- Excellent spoken and written English proficiency
- Excellent Analytical troubleshooting and Documentation skills.
- Flexible selfmotivated with the ability to work under pressure in an International and culturally diverse organization.
Willing to work on 24X7 rotational shifts
MCSE ITIL V3 Foundation certified are preferable.
Technical Skills
- Windows 2008/2012/2016/2019/2022 Active Directory working knowledge
- Installation and configuration of Active Directory domain controllers.
- Perform AD server configuration according to installation check list
- Deployment of MS security hotfixes
- To perform upgrade of Active Directory environment apply change management process
- Manage the system properties system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower level domain structure.
- Managing Performing Troubleshooting schema updates
- Management of Active Directory domain controller FSMO roles
- Managing Performing Troubleshooting of Group policy objects (GPO)
- Add remove and configure Active Directory sites sitelinks and subnets
- Authorization of DHCP servers
- Managing Performing Troubleshooting File Replication service (FRS)
- Diagnose and resolve problems associated with the Directory Replication service
- Configure and manage the AD DNS services
- Managing Performing Troubleshooting TS license service on Active Directory domain controllers
- Create or remove Trust relationships
- Configure and manage the Directory Replication service
- AD Disaster recovery
- Ensure the overall security of the Active Directory domain.
- Conducting root cause analysis
- Perform Problem Management
- Scripting knowledge /experience in VB Script PowerShell.
- Knowledge on ADAM / PKI and Quest Recovery tools will be added advantage
Deep level troubleshooting skills on Active Directory and core infrastructure services like DNS/DHCP
Deep level troubleshooting skills on Azure AD/Entra Connect.
Working Knowledge of AD Federation Services (ADFS 2.0 & 3.0.
Installation and configuration of Active Directory/ADFS
PKI knowledge.
Working knowledge of Certificate on ADFS/ADFS Proxy Server.
Perform ADFS configuration according to installation check list.
Configure relying party trusts and Addition/Modification/Deletion of claims.
Configuration of Claim Provider Trust.
Monitoring and alerting Tools support Resolving issues raised from OVO alerting.
DR Exercise Perform full Disaster recovery failover testing Ensuring ADFS functionality in the event of a DR situation.
Proving ADFS Metadata to Application Team.
Providing XML Application Metadata to AD Team.
Configure and managing Performing Troubleshooting Entra Connect server.
Managing Performing Troubleshooting Entra connect Sync issues.
Configure sync rules and transformation rules.
Ensuring successful sync to cloud.
Knowledge on Migration tools (ADMT/Quest ODM/Binary Tree)
Remote Work :
No