Staff Core Ops Engineer NOC Advanced Operations
Staff Core Ops Engineer NOC Advanced Operations
Posted on :
05-03-2025
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1 Vacancy
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Job Description
Position Staff Core Ops Engineer NOC Advanced Operations
Client: IBM/ DISH Network
Location : Dallas TX
Remote work Not Allowed
Year of experience : 6Yrs
Rate: $55/hr. on C2C
In this role what you will be doing
The Staff Core Ops Engineer will maintain the resiliency and operational aspects of the DISH Wireless network. Will analyze service and system issues determine rootcause for failure and develop corrective actions. Corrective actions can range from configuration changes to developing new operational procedures. Will contribute to ongoing process improvement reviews using Key Performance Indicator (KPI) metrics to eliminate errors maximize hardware/software efficiencies and increase service uptime leading to an overall excellent customer experience.
In this role you will:
Provide technical troubleshooting expertise in resolving the incidents escalated to your organization
Be the subject matter expert for 5G Core IMS and Messaging solutions
Handle Outages/Service degradations perform initial RCA and coordinate with vendors Engineering teams to compose final RCA.
Lead troubleshooting bridges with internal & vendor teams as needed.
Engage and escalate issues with Core Tier III / Engineering team when critical time sensitive support and resolution is needed.
Work with technical teams to document troubleshooting steps and methods to improve processes.
Provide lead support with Market Teams to troubleshoot/resolve complex issues
Engage and escalate issues with vendors when critical/time sensitive support and resolution is needed.
Develop key metrics for performance monitoring and service assurance.
Closely working with the vendors for Incident resolution and RCA
Knowledge of SA Core Edge RAN Transport Virtual/Cloud environments orchestration and FCAPS platforms.
Work on the 5G Standalone Core Network functions (AMF SMF UPF NRF BSF NSSF SEPP NEF SCP & PCF) IMS & Messaging domains
Engage with the engineering teams from DISH & vendors in helping triage & debug complex network activities
Work with our performance engineering teams & NOC to establish and continuously enhance the baseline KPIs required to measure the health of our network.
Engage and escalate issues with the Tier II & III team when critical/timesensitive support and resolution are needed.
Work within and other peer parties on Bug tracking reporting of key KPIs etc.
Other duties as assigned
This position may provide oncall support on a rotational basis.
Skills Experience & Requirements:
An experienced Staff Engineer will have:
Bachelors Degree in Electrical Electronics Computer Science or Telecommunications Engineering
10 years of experience working within the Wireless industry on either the carrier or vendor side of the house.
Strong knowledge of Core Network solutions for 4G/5G.
Knowledge of Edge RAN Transport Virtual/Cloud environments orchestration and FCAPS platforms.
Cloudnative experience in AWS environment preferred.
Curiousminded striving for continuous learning and innovation
Outstanding verbal and written communication skills
Strong knowledge of Core Network solutions for 4G/5G (SA).
Nokia Mavenir and Oracle experience should be an advantage.
Ability to analyze a high volume of technical data and work in a fastpaced environment.
Strong problem solving analytical and time management skills.
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Employment Type
Full Time
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