Start: December 2024
Duration: 6 months
Working hours: 375 hours per week
As a Drop Shipment Intern youll play a pivotal role in ensuring smooth order processing and delivery operations. Your responsibilities include receiving and processing customer orders accurately and efficiently. Youll be responsible for monitoring order status throughout the order life cycle and proactively communicating with customers regarding updates delays or any challenges that may arise.
In addition to order processing youll also coordinate logistics working closely with carriers customers and suppliers to ensure timely delivery of orders in the expected quality and quantity. This involves planning transportation routes coordinating with external customs experts for international shipments and ensuring compliance with regulations.
Your responsibilities:
- Receive and process customer orders providing proactive communication regarding order updates and challenges
- Plan transport and collaborate with carriers customers and suppliers to ensure Ontime & Infull delivery
- Coordinate with external customs experts to facilitate efficient export documentation for international shipments
- Collaborate with other departments to monitor and improve supplier and carrier service levels
- Design and analyze analytics of order processing metrics transportation performance and service level providing insights and recommendations for continuous improvement
Qualifications :
- You are enrolled in a University Degree in Business Administration Economics or Engineering with focus on SCM or Logistics
- You have some first experience in the Wholesale Retail or FMCG industries and have firsthand working experience with Transport management system
- You have working experience with toptier ERP systems (Dynamics 365 or equivalent)
- You have advanced skills in MS Office programs especially PowerPoint and Excel (Pivot tables; Macros) are desirable
- You are passionate about customer service and understand how it can transform businesses
- You are a team player and can successfully blendin to an international team environment
- Your strong and emphatic personality coupled with excellent communication skills empower you to positively influence stakeholders involved in your daily activities
- Work in modern supply chain requires to cope with pressure and continuously prioritize you are master of both
- You are fluent in English (vocal and written) and additional European language will be your advantage
Additional Information :
What we offer:
- You are part of an international and experienced team with a high degree of personal responsibility and independence in a friendly highly dynamic and proactive environment
- We actively support you in your professional development and promote your potential through collegial coaching and advice
- We offer you flexible work solutions employee discounts in our wholesale stores as well as an attractive compensation package
Have we aroused your interest Then we look forward to receiving your application.
METRO is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Remote Work :
No
Employment Type :
Fulltime