Fraud Ops Analyst
Fraud Ops Analyst
Posted on :
02-03-2025
Employer Active
1 Vacancy
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Job Description
The Fraud Ops Analyst position is responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
Responsibilities:
Perform short and long term forecasting analysis and standardized fraud analysis
Make judgments based on practice and precedence and work within guidelines under general supervision
Develop and maintain working knowledge of business/industry standards and practices
Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
Identify inconsistencies in data or results and exchange information in a concise and logical way
Impact the business directly through the quality of the tasks/services provided.
Experience in Dispute Chargeback Fraud analysis Card fraud operations Fraud investigation Fraud Detection
Appropriately assess risk when business decisions are made demonstrating particular consideration for the firms reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency.
Qualifications:
Relevant experience of 5 years in a related role
Knowledge and previous experience in the Investigation and Fraud claims process dispute and Chargeback.
Experience in trend analysis and alerts in early fraud detection
Extensive knowledge of the Banks Transactional Processing platforms
Proficient in Microsoft Office and Access
Consistently demonstrates clear and concise written and verbal communication
Demonstrated ability to remain unbiased in a diverse working environment.
Candidate should be willing to work in US shift/night shifts
Employment Type
Full Time
Key Skills
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