System Coordinator

Roles and responsibilities

The Error Management System Coordinator is responsible to the Safety Manager for the coordination and administration of safety activities within the area of responsibility. The role provides a key resource to enable the SMS and provides an interface between all safety matters and all personnel concerned. They shall promote safety at every opportunity and ensure compliance with the QAF Regulatory Safety Exposition and supporting procedures under the guidance and governance of the Safety Manager.

Core Activities

• Assisting with the implementation of the SMS Exposition and processes by measuring and reporting the effectiveness
• Implementing the regulatory Safety Management System to deliver the policy and objectives and ensure they meet the requirements of customer, legislation and regulation
• Facilitating and coordinating hazard management activities utilising the regulatory process with relevant transfer and escalation to the appropriate members of the organisation
• Administrating all safety information utilising the IT solutions
• Coordinating Maintenance Error Investigations (MEI)
• Coordination of all safety issues under the business area
• Carrying out an initial MEMS Report SIL assessment
• Authorising actions for SIL 1 MEMS and presenting for closure at the next SRG.
• Collecting and coordinating relevant data to support the generation and analysis of safety metrics to provide oversight of the effectiveness of the safety management system (doing safety)as required
• Coordinating and facilitating safety reviews and meetings supported by the generation of required corrective action plans, reports and minutes
• Reviewing, monitoring and reporting staff competencies and supporting training for safety aspects of all defined roles
• Administering, producing and distributing SMS communication material in support of the SMS
• Promoting a safety culture within the area of responsibility, providing a focal point for advice and guidance for the SMS
• Administrating all safety information utilising the IT solution
• Performance indicators – Ensure the effective provision of safety activities by meeting delivery targets and reporting any impact on Continuing Airworthiness. Understand how individual actions contribute to overall delivery performance
• Completion of activities – Ensure all safety activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Compile required reporting, identify any issues and escalate as appropriate Procedure/standards – Lead Safety’s compliance with the safety exposition, its associated procedures and standards, and any other company procedures and standards, as applicable. Drive and implement change as required, whilst ensuring compliance
• Safety Management System – Ensure Human Factors and Error Management philosophies are applied to all safety activities. Understand the risks associated with safety and the means by which they are mitigated and managed
• Management System Assurance – Ensure all safety activities are compliant with the Governance and Assurance framework. Ensure process confirmations and independent assurance audits are supported by Safety personnel. Manage audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate, deliver and implement effective improvements to overcome any non-compliance and monitor effectiveness

Desired candidate profile

Requirements

A relevant degree/ HND or HNC, or relevant/equivalent vocational experience
Experience of aircraft maintenance
Understanding of project management, error management principles, techniques, and incident investigations
Understanding of Part 145 and Part M regulations
Practical experience in continuous improvement is desirable
SMS A and B
MEDA course
Human Factors - Standard Course Specification
E&PW Awareness - Standard Course Specification
ITAR Awareness - Standard Course Specification
IT Literate
Statutory / Regulatory & Legislative requirements – Able to demonstrate a detailed understanding and application of the relevant continuing airworthiness regulatory framework, and ensure any regulatory-driven changes are implemented. Lead Safety’s compliance with all other requirements, e.g. ITAR, EaPW, ISO, etc
Contractual Requirements – Ensure compliance with applicable contractual requirements, e.g. through support to contract reviews and the incorporation of required changes into safety processes.