Management Trainee

The Management Trainee Program is designed to give an overview of all of the products and services that Expeditors offers and to provide the trainee with the experience needed to continue his/her career at Expeditors in any number of exciting positions within a branch from operational to supervisory roles. The program involves not only the operations of each department but also the finance sales retention and particularly managerial aspects of every product and service. A candidate for this program must be selfmotivated hard working capable of working with limited supervision and willing to travel during the program.

Responsibilities and Duties

This section lists jobspecific tasks and duties such as the ones listed below that are completed on a regular basis by the Management Trainee.

This list may be edited to the specific job role.

• Participate to the Management Trainee Orientation meeting
• Complete the monthly recap and presentations
• Learn understand and epitomize the Expeditors culture
• Set an example of excellence in every taking
• Fulfil full time employee training requirements
• Complete relevant learning activities and training assigned
• Attend leadership sessions Complete relevant certifications
• Understand and assist with operations of each dept
• Understand the management processes used within each dept
• Understand and assist with the responsibilities and duties of the supervisors/managers of each dept Understand and work with the operational and financial reporting used by each dept
• Assist dept managers in meeting productivity and expense to revenue goals within budget
• Learn how to supervise and mentor employees
• Develop interpersonal communication and management skills
• Complete projects as required for selected depts
• Attend all dept sales branch accounting and management meetings if needed
• Attend at least two product specific sales or retention calls for each dept

During your training there will be many courses and certifications you are required to complete as a Manager Trainee. You will only have to take the courses that are available in your country/region. This will be in addition to all Expeditors employee and department training.

Physical Demands

• This section lists physical demands required of this job and may be edited to the specific job role.
• Use of standard office equipment computer with keyboard and mouse phone fax/copy/scan machine etc. Write with pencil/pen/marker
• Functions performed primarily while seated at desk
• Ability to travel when required

Qualifications :

This section lists desired qualifications for the job and may be edited to the specific job role.

• Min of one year as an Expeditors employee (internal hire)
• Bachelors degree (B.A.) from a college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• Focused on succeeding competitive in nature and eager to learn
• Motivated respectful optimistic inquisitive determined enthusiastic passionate selfmotivated honest confident humble
• Interpersonal skills team player
• Customer service driven solutionfocused and innovative
• Good computer skills (e.g. MS Excel MS Word MS PowerPoint)
• Fluent in English

Expeditors Core Competencies

This section lists the core businesscritical performance expectations applicable to all Expeditors employees regardless of position and should not be edited. Note that these expectations are found in employees My Development Plan view (listed in the SKILLS tile) and in the employees performance evaluation in the Professional Development Center. 

• Exceptional Customer Service:

Exceeds customer expectations by anticipating understanding and meeting needs. Is proactive and when issues arise is timely and resolute in solving problems including escalating to management when necessary. Builds rapport and exhibits empathy during interactions and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers service providers) and internally (other Expeditors offices/employees). 

• Job Execution:

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

• Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized manages own time effectively and can prioritize. 

• Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing without request to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay. 

• Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner both internally and externally. Provides relevant and timely information to coworkers customers and service providers. Answers phone calls and responds to voicemails emails and other communication according to Expeditors standards. 

• Culture:

Exhibits and promotes the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary. 

• Personal Growth and Development:

Participates in training within the companys guidelines completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self including participating in a development plan as appropriate

Additional Information :

Expeditors offers excellent benefits:

• Paid Vacation Holiday Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Remote Work :

No

Employment Type :

Fulltime